Miguel Monteiro Email & Phone Number

Boston, Massachusetts, Us

Overseeing the execution of success plans throughout the Americas, driving product adoption, boosting utilization, and positively impacting ROI. Emphasizing Technical Success through fostering autonomy, offering technical guidance, and enhancing support experiences.Hiring and manage a top tier team to achieve customer, company and team goalsAssign accounts and distribute work across individuals for optimal customer coverage and team balancePartner with Sales, Customer Success and Professional Services teams to accelerate growth of customersPrioritizing the collection of field data to gauge the effectiveness of Success Plans, revealing a significant correlation between the presence of a TSM, adoption growth, and larger renewals.Bringing extensive experience in spearheading complex technical adoptions of OutSystems within Fortune 500 companies.Personally, track record 100% KPI attainmentRegion: Northeastern United States and Latin America.

Boston, Massachusetts, Us

The TSM team provides strategic technical advisory, coaching, and product expertise to our main customers in the Americas.Led a very strong team that drove the adoption of our customers in Americas Central and LatAm. We achieved >100% attainment in all our KPIs that measure product usage growth, renewals and customer satisfaction

Boston, Massachusetts, Us

The TSM works closely with your technical team as a trusted advisor in the adoption and growth of OutSystems. The TSM is a strategic asset helping to reduce the time it takes to deliver your first OutSystems applications and begin seeing measurable business benefits from the platform. All TSM activities are planned and prioritized together with your technical leadership based on your specific context and goals.As your enablement journey progresses, the TSM shifts to more of a mentoring role. The TSM helps your company's IT grow into OutSystems experts who can then coach and train others. The TSM will also take an active role in reducing the risk of your production systems in key events.As a TSM, I engage with Tier 1 customers from different industries (bank, financial, health, oil & gas) and from different geos (Americas and LATAM).

Viseu, Viseu, Pt

Meivcore was founded in the end of 2013 with the purpose to innovate in industrial maintenance services. I joined the team in 2016 and helped digitalizing the company from scratch. A paper based company (in its prime, Microsoft Excel) it's now fully digitalized using a platform - Meivworld - that was custom built to support all Meivcore's operations. Meivworld is a suite of web platforms plus mobile apps that covers areas from order management to in-site operations, from warehouse tool management to timesheet reports. As VP Technology, I've lead the process of implementing industry 4.0 solutions in Meivcore.The digitalization impact in Meivcore was brutally positive. With a decentralized business, digitalization helped Meivcore's managers to do more with less. Meivcore revenue ramped up from 8M€ (2015) to +30M€ (2018), achieving the 23rd place in Inc. Magazine "5000 Europe" ranking (Portugal's first place).Our IT team grew from 2 to 10 people.Outsystems Platform was essential to accelerate the companies digitalization. Thanks to it, we could do things such as develop a new mobile app for timesheet management in 3 weeks, live at Google and Apple store.

Majime is a spin-off from Meivcore IT department. Leveraging our industry 4.0 and OutSystems experience, Meivcore invited me and my peer to launch a new company. Our main goal was to replicate in our prospects the positive impacts we had in Meivcore business, helping Industry companies (our main focus) adopting technologies of the new age of Industry 4.0.Majime is an OutSystems partner since 2018.

Chicago, Il, Us

mychildnow.com is a SaaS B2B ed-tech startup that helps pre-school teachers send paperless reports to parents. Parents access their kids’ info on their phones. Now part of Brightwheel.MyChild has thousands of daily users and +100k photos uploaded per month - was selected for 2016 Google demo day and ranked top 10 of Lisbon Challenge accelerator in the early stages. MyChild raised close to $3 million in 2 VC rounds, with different VC funds. We grew our team from co-founders to 25 employees and 250+ clients across 40 US statesAs co-founder and lead developer:- Web and API development- Developers on-boarding and training (including Bangalore's team)- Customer journey key features definition and implementation- Application scalability and performance tuning - raising 0 users to thousands paid a toll in performance, having to evolve infrastructure and algorithms- Infrastructure management - Agile development with remote teams (Chicago, Lisbon, Porto and Bangalore)The product was developed using Outsystems Platform (#1 low code) and hosted in AWS.

The first years of my career were focused on gaining experience in great IT companies while was working on my ideas. One of my professional goals was to create my own company and that influenced my first steps. I was obsessed with that dream.Nevertheless, while pursuing my dream, I had great experiences in different companies, industries and countries. Companies such as Oracle, Indra or Critical Manufacturing helped me building strong knowledge in software engineer, from software architecture and requirements to development and quality. Worked aboard in England (London) and Spain (Madrid) with multidisciplinar and multicultural teams gave me baggage to be more open to different cultures.Experienced on Education, Energy, Transportation and Public Administration, Insurance and Banking sectorsIn 2008, I had my first experience with Outsystems Platform and it was love at first sight. For the first time in my life, I could easily use technology to improve people life.

Graduate, Computer Science

Erasmus, Computer Science