-Oversee all SIS applications and migration to Blackbaud products.-On-Site troubleshooting of all end-user Mac laptops (100+ staff, 200+ students)-Ensure WAP is fully functioning for end-users-Maintain all Cisco VoIP phones and servers-AV setup and and live-production oversight of all school events and meetings-RFID doors and video security cameras for a large campus of multiple buildings

Desktop support for applications, email, office, and other proprietary software for a company of over 150 employersDesigned, deployed, and maintain the company's website (www.northeastbus.com)Lead administrator for a fleet of mobile driver software via Android tabletsPush SQL updates managing NET's specialized bus fleet databaseOngoing IT related functions including backups, updates, and maintenance for servers, switches, firewalls, access points, PCs tablets, and infrastructureSupport for end-users of various platforms, (e.g. Windows10, Android)Support for various in-house and standard programs, (e.g. Office 365, Great Plains) and mobile tablet programs

Lead director responsible for all marketing and planning all on-site events serving over 6000 customers year-round. Strengthening company communication and social media marketing with regular posts on multiple platforms seeing an increase of followers by 30% by redesigning their webpage, restructuring SEO settings, Google Ads and Facebook Advertising.Delivered an increase of customers by 20% within the first six months

Formulated branding and promotional material and managed social media for a non-profit network of community-based organizations.Recognized for completion of six-month promotional video involving onsite interviews to bring awareness to Urban Alliance's volunteer matching programRealized an increase of web and social media traffic by 50% by consistent posts utilizing multiple platformsPioneered production of Urban Alliance's first podcast

Orchestrated church volunteers for multiple events for effectively engaging younger generations of members by leveraging technology to achieve that goal.Constructed web presence and improved social media presence, increasing followers by 150%Transformed PCC's branding and marketing to include a new logo and color schemeLed community off-site community action programs for youth and adults including extended weeklong projects.

Founded, managed, and led this widely popular town Facebook group that grew to over 5000 members. Lead a team of admins who oversaw the growth and direction of this town-wide public Facebook group. Used by town leaders, politicians, and residents, this group became a model for other town groups in the Greater Hartford area.(https://www.facebook.com/groups/280667225467201/)

 Diversified teaching techniques and learning tools to help students with differing ability levels and varied learning modalities at a K-12 school. Managed their social media platforms and saw growth of 25% over six months Redesigned their yearbook using online design tools and implementation Produced video promo with Adobe Premiere published on social media advertising with 10k views in one month

Trainer and supervisor for all technology at a K-12 private school with over 100 staff.Troubleshooting most school workstations with hardware and software issuesEstablished Graphic Design Lab with Mac workstation installations and high-volume printersInstituted visually rich award ceremony presentations quarterly