Christopher Jones Email & Phone Number

Henderson, Nevada, United States

Las Vegas, Nevada

Sloan Canyon Pinecrest Academy of Nevada

Las Vegas, Nevada

Las Vegas, Nevada

• Teaching grade levels kindergarten through twelfth grade thoroughly carrying out lesson plans provided by the faculty.

Las Vegas, Nevada

• Consult with business owners and sales representatives to determine if talech POS is the best POS solution for their business.
• Guide potential customers through the features and benefits of talech along with troubleshooting software and hardware equipment.
• Manage a high volume of chat inquiries along with emails.
• Meet and strive to exceed monthly QA goals.
• Provide feedback to the executive team to help constantly innovate our processes and product.

Livermore, California

• Respond to incoming patient sales inquiries via telephone, written, facsimile requests and web based inquries in a prompt and courteous manner.
• Communicate the advantages of Alere policies and programs to patient related requests. Provide patient with appropriate program marketing materials electronically and via US Mail.
• Qualify customer needs and requests. Update Alere systems with new lead information, notes, track and ensure that leads are addressed in a timely manner.
• Review details and expectations about the physician referral with patients to help clarify patient, physician and AHM program responsibilities.
• Act as the enrollment specialist to proactively assist patients and families/caregivers as they move through the applications process. The PES is the main point of contact for the patients providing them direct access.
• Act as the patient’s advocate by working in conjunction with all Departments to ensure approval of the necessary supplies/services in a timely fashion.

Mountain View, CA.

• Followed pre-defined (as trained) support procedures and policies.
• Supported a wide-variety of types for products such as: mobile hardware, payments and digital media.
• Built and maintained rapport with customers through phone and email support.
• Identified possible bugs within our tools and reported them to management.
• Managed customer accounts in Salesforce.
• Processed large amounts of data using spreadsheets.

• Taking responsibility for day-to-day business performance of the restaurant.
• Organizing and supervising the shifts of kitchen, waiting and cleaning staff.
• Meeting and greeting customers and organizing table reservations.
• Coordinating the entire operation of the restaurant during scheduled shifts.
• Preparing reports at the end of the shift/week, including staff control, food control and sales.
• Trained staff to improve customer satisfaction while controlling costs.

San Jose, CA.

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintain store staff by recruiting, selecting, orienting, and training employees.
• Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identifiy current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensure availability of merchandise and services by approving contracts; maintaining inventories.

Englewood, Colorado

• Provided customer service through email and phone support for electronic payment products to businesses and ISO’s.
• Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
• Oversee the daily performance of computer systems.
• Set up equipment for consumer use, performing or operating systems, and appropriate software.
• Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
• Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support.

Fremont, CA.

• Fulfilling the needs of customers while exceeding their expectations for service, quality and value.
• Promoted through the ranks from customer service representative to branch manager by successfully navigating Enterprise’s Manager in Training program.
• Managed all branch activities, trained and reviewed employees, maintained and developed accounts, collected receivables and provided daily revenue reports.
• Duties such as maintaining callbacks to make sure contracts are updated with correct deposit amount, contract audits, verifying units, cleaning cars, sales tracking.
• Conducting branch audits for customer service, vehicle condition, and sales numbers.
• Developed a top performing sales team to maintain high levels of revenue generation through constant focus, coaching, individualized training, group sales training and sales contests.

Bachelor Of Science (B.S.), Kinesiology And Education

Activities and Societies: Baseball Team (Starting Pitcher)

Education record