Craig Moore Email & Phone Number

United Kingdom

United Kingdom

• Manage website updates, publishing copy, images, and full-page builds.• Content migration • QA testing of digital content across multiple CMS systems, troubleshooting, provide fixes during releases. • Collaborate with content team members to deliver business objectives in a timely manner.• Collaborate with business client personnel during digital transformation projects. • Ad hoc assisting on reporting on the success metrics of published content across CRM and CMS platforms.• Used Asana to track and update projects, collaborate with team members.

Glasgow, Scotland, United Kingdom

• Played a key role in the Quality Assurance of website updates and functionality at all stages - pre-launch, during roll-out, and post-deployment.• Managed daily asset publishing and coordinated release activities and code deployments by liaising with the Online Operations team and Digital Development Manager to ensure successful content delivery.• Coordinated the end-to-end creation and delivery of responsive web pages across various websites to ensure alignment with brand guidelines and the unique tone of voice of "Three".• Operated within a scrum team to construct and deliver crucial commercial business activities by providing cross-team support to micro teams as required.• Used JIRA software for efficient project tracking and delivery by effectively handling ad hoc requests in a timely and professional manner.• Produced, edited, and published a wide range of assets across all sections of the "Three" website using in-house CMS and Hybris.• Collaborated with key stakeholders to comprehend and deliver according to business requirements.

Glasgow, Scotland, United Kingdom

• Actively collaborated with team members to understand and fulfil business requirements while supporting the execution of digital campaigns.• Leveraged proficiency in Umbraco to create engaging landing pages and user journeys by incorporating custom elements through adept use of HTML/CSS.• Conducted comprehensive testing on web pages and newly added elements by using A/B testing via Google Optimise to ensure optimal performance.• Managed website and copy updates, along with publishing of website modifications to the live site, all while providing regular monthly reports on key website performance indicators.

Glasgow, United Kingdom

• Spearheaded the production, editing, and publishing of content across all areas of the three website by conducting rigorous QA processes pre, during, and post roll-out to ensure functionality for users.• Played a pivotal role in driving improvements to the three website by refining customer acquisition pathways and implementing strategic pricing updates in accordance with business objectives.• Collaborated with key stakeholders to comprehend business requirements, resulting in the creation of compelling page banners and new web pages that adhere to Three's brand guidelines and tone of voice.• Garnered recognition from stakeholders for distinct contributions to the business, and led the CMS build for the Apple iPhone 2019 launch and platinum launches for Samsung, Huawei, and Apple devices.• Undertook the training and development of the Digital Content Build team in creating promotional offers and Adobe Target campaigns, while assuming ownership of smaller promotional campaigns.