Key Responsibilities:- Oversee Maintenance services for Medical equipment and systems at ULS Braga EPE.- Support the SUCH technical team and coordination in service delivery.- Act as a problem-solver and ensure smooth operations.- Communicate directly with the client to address and fulfill its needs.

Responsible for:- Management of electromedicine maintenance activity;- Technical advice to the client, including detection of needs and identification of opportunities for improvement;- Proposals for the provision of technical assistance services.

- Responsible for Direct Leads Outreach strategies and Product Marketing in the scope of minimally invasive robotic technology, with a success rate between 14.3% and 47.4% relative to interactions with prospects.- Collaboration and training with senior members of the Sales, Marketing and Product areas, identifying needs and differentiating data-driven strategies to approach leads.- Put to use Hubspot as a CRM platform to service 5+ prospects worldwide daily, working with the sales team to identify pain points and marketing opportunities for success storie

- Strategically mapped the tire construction process, meticulously identifying critical points and conducting in-depth analyses of each step to effectively influence and enhance tire uniformity.- Leveraged a dynamic blend of Gemba walk observations and Microsoft Office tools to collaboratively work across multiple functions, ensuring comprehensive insights and fostering continuous improvement in quality and uniformity.