Chad Wyman

Chad Wyman Email and Phone Number

Account Manager @ On Line Support, Inc.
vancouver, washington, united states
Chad Wyman's Location
Portland, Oregon, United States, United States
About Chad Wyman

I am a customer-oriented Technical Support Engineer with 18 years of experience in IT (over 25 years of customer support experience in total). I love to troubleshoot, solve problems and work as part of a cohesive team of individuals leveraging strengths and bolstering weaknesses.

Chad Wyman's Current Company Details
On Line Support, Inc.

On Line Support, Inc.

View
Account Manager
vancouver, washington, united states
Website:
ols.technology
Employees:
20
Chad Wyman Work Experience Details
  • On Line Support, Inc.
    Account Manager
    On Line Support, Inc. Oct 2021 - Present
  • On Line Support, Inc.
    Technology Consultant
    On Line Support, Inc. Oct 2019 - Oct 2021
  • Comscore, Inc.
    Lead It Support Engineer
    Comscore, Inc. Apr 2017 - Aug 2019
    Portland, Oregon Area
    Provided guidance and an escalation point for other IT Support technicians. Responsible for administration of network user accounts, email, phone, and application access. Maintained support documentation. Guided projects within the team and managed ticket counts. Primary escalation point for OS X/Mac troubleshooting and Jamf management.
  • Comscore, Inc.
    Sr. It Support Engineer
    Comscore, Inc. Jan 2016 - Apr 2017
    Portland, Oregon Area
    Post-merger of Rentrak and comScore, Inc. Provided guidance and an escalation point for other IT Support technicians. Responsible for administration of network (MS Active Directory) user accounts, email, phone, and application access. Assisted in merging processes between IT Support teams (Reston, VA and Portland, OR).
  • Rentrak
    Lead It Support Specialist
    Rentrak Aug 2013 - Jan 2016
    Provided guidance and an escalation point for other IT Support technicians. Responsible for administration of network user accounts (Microsoft Active Directory), email (Google Apps), phone (Shoretel), and application access. Maintained support documentation.
  • Rentrak
    Sr. It Support Technician
    Rentrak Jun 2011 - Aug 2013
    Portland, Oregon Area
    Internal restructuring forced a change of roles from Manager to Senior IT Support. Same responsibilities (HelpDesk escalation, AD admin, Google Apps Admin) minus a direct report.
  • Rentrak
    Network Operations Manager
    Rentrak Oct 2004 - Jun 2011
    Portland, Oregon Area
    IT Support role expanded to include Novell NetWare and GroupWise Mail server management. Increase in employee headcount precipitated hiring additional IT Support Technicians one of which became a direct report to me. Expanded role to include vendor relations for hardware and software purchasing as well as printer support contracts. Oversaw migration from Novell NetWare to Microsoft Active Directory and from GroupWise to Google Apps. Continued user administration roles in those systems.
  • Rentrak
    It Support Specialist
    Rentrak Nov 2001 - Oct 2004
    Portland, Oregon Area
    Transferred to internal IT Support position (Help Desk) at Rentrak. Responsible for deploying and maintaining employee desktop hardware, software/licensing, and network infrastructure for 150-200 users in the Rentrak Headquarters office in Portland, OR. Also responsible for Novell and GroupWise user administration (security onboarding/offboarding, file permissions, etc).
  • Rentrak
    Tech Support Rep - Ppt
    Rentrak Nov 2000 - Nov 2001
    Portland, Oregon Area
    Assisted with proprietary software installation and communication (modem) testing for video rental stores as part of the on-boarding process for Rentrak PPT engagement. Backed up senior techs with proactive monitoring of successful transmissions from stores and troubleshooting when needed.

Chad Wyman Skills

New Media Technical Support Linux Digital Media Os X Scripting Active Directory Gmail Data Analysis Git Unix Management Entertainment Customer Service Remote Troubleshooting Computer Hardware Troubleshooting Software Troubleshooting Social Media Google Apps Microsoft Exchange Windows Mac Android Ios Microsoft Office Jira Active Directory Experience Network Troubleshooting Teamviewer Dell Kace Dell Data Protection Mcafee Epo Sysaid Networking Linux Desktop Voice Over Ip Service Now.com Ip Phones Jamf Remote Desktop Office 365

Chad Wyman Education Details

Frequently Asked Questions about Chad Wyman

What company does Chad Wyman work for?

Chad Wyman works for On Line Support, Inc.

What is Chad Wyman's role at the current company?

Chad Wyman's current role is Account Manager.

What is Chad Wyman's email address?

Chad Wyman's email address is ja****@****ail.com

What is Chad Wyman's direct phone number?

Chad Wyman's direct phone number is +150393*****

What schools did Chad Wyman attend?

Chad Wyman attended Clark College, Battle Ground High School.

What skills is Chad Wyman known for?

Chad Wyman has skills like New Media, Technical Support, Linux, Digital Media, Os X, Scripting, Active Directory, Gmail, Data Analysis, Git, Unix, Management.

Who are Chad Wyman's colleagues?

Chad Wyman's colleagues are Robert Yarwood, Jacob Hua, Randall Ellis, Mickey Kramer, Caleb Yankus, Oleksandr Moskal, Michael Wallace.

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