Supervise the use of library resources; provide information services on site, by telephone and through real-time Chat; oversee lending functions, troubleshoot basic computer and application issues, collect use statistics, etc.

Designed and taught IELTS, TOEIC and TOEFL PBT preparation/skills courses for undergraduates and graduates. Created and taught several courses in English for Specific Purposes, including English for Customer Service, English for the Hotel and Restaurant Industry, etc. Worked as part of a team that not only designed and implemented a “Teach the Teachers” program to promote English language instruction, but also designed and implemented an IELTS skills/outreach program for potential graduate students from Indonesia

- Taught oral practice/English conversation courses on all levels [1st to 4th year] each semester for undergraduate day and evening students with a focus on basic listening, speaking, reading and writing skills; was responsible for all course content, evaluations, etc. - Designed and taught a basic English conversation class as well as a basic English skills class for second year students through the Department of International Business; was responsible for course content, evaluations, etc.

Reference services; Collection Development, Local Area Network, Windows 2000 Server, Inter-Library Loan, Training staff, Computer Instruction Classes, Displays, etc.

Assisting students with reference queries, assisting with displays, etc.

Established new contacts/coordinated activities between librarians, teachers and students in Community School District #6 in Manhattan in order to bring the public library into closer contact with the local schools/community

Managed the children's department at Kips Bay, St. Agnes and Seward Park Branch; Librarian trainee at Hudson Park Branch and Chatham Square Branches; Library Infomration Assistant at 58th Street and Yorkville Branches; Coordinated budgeting, programming, cooperation with local schools and organizations, including school visits; supervised staff, trained/mentored junior staff. Assisted the public in basic information requests, research, etc.; Trained in several aspects of library work; Provided reference and bibliographic instruction/assistance in the children's and adult departments; Coordinated children's collection development/maintenance