Christopher Ford Email & Phone Number

Coordinator for global small package and freight forwarding brokerage P&L’s, supporting a global trade and compliance innovation project.• Lead finance team of 5 analysts, improving and maintaining financial reporting, forecasting, and budgeting.• Develop performance tracking and financial analytics for the enterprise wide project to report to leadership. • Develop financial models and analysis to support strategic global initiatives, and secure project funding.• Joint effort with Marketing to evaluate customer risk through CVA analysis, and drive improved cash flows. • Communicate recommendations to senior leadership, based on in-depth trend and performance analysis.• Lead tactical initiative to transform Small Package reporting, allowing for an unprecedented level of visibility to global performance to business plan. This project streamlined month-end processes and lead to the development of new KPI’s to manage the business.

Greater Atlanta Area

As part of the implementation team, partner with consultants to deploy ZBB throughout the organization. Additionally, support the Transformation Office financial and cost savings tracking.• Develop and support the Asset Management work stream, a Greenfield project to source funds for capital investment through Procurement initiatives.• Work cross-functionally with Procurement commodity managers to validate projected cost savings and pull through.• Manage procurement savings tracking and integration to business planning: designing engagement, implementation process and measurement tools from the ground up.• Accountable for 5 enterprise wide cost categories, with a goal of delivering $10M in additional cost savings through policy change or process improvements.• Lead GL Mapping project to align all in scope ledger accounts to the Zero Based Budgeting cost categories.• Structured tracking and reporting for December 2018 cost savings: validating over $100M expense reductions.• Spearheaded the development of a quarter end cost saving initiative and forecasting tool to effectively measure cost reduction strategies.

Alpharetta, Ga

•Head of finance for Business Planning Unit, responsible for managing profitability of the trade lane portfolio and reporting overall fiscal performance. •Network Utilization study that lead to a detailed network cost reduction plan, improving margins approximately 7%.•Cost reduction initiative on fastest growing product resulting in an improved Operating Ratio.•In 2018, held accountable to 30% profit growth on trade lane product portfolio, finishing the year above plan.•Responsible for Business Plan: providing guidance to individual business units through the planning cycle.•Collaborate with sales and marketing to forecast revenue and profit, sustaining less than 5% margin of error to actual.•Development of an acquisition business case to expand trade lane.•Authored Revenue capture position paper.

Alpharetta, Ga

• Oversee, maintain and develop month end financial reporting. • Design and support financial content presented to the Management Committee in the monthly business plan reviews, including month close financials, KPI’s, and revenue forecasts.• Conduct in depth product level costing studies, customer specific cost to serve and post profitability analysis.• Key asset in 2016 and 2017 COE business plan development. Working with individual business units and conducting seasonality analysis to recommend final plans. • Implemented and produce a financial forecast to be reviewed with the Management Committee on a weekly basis.• Built and maintain a costing model for ground service. Leveraged model to launch a revenue initiative in collaboration with Marketing to expedite pricing requests and provide aggressive market rates.• Applied advanced technological skill set to create customer dashboards, service compliance reporting, improve brokerage field ops consistency and track team performance.

Alpharetta Ga

• Team Lead, worked with new hires to strengthen analytical skills, train in advanced data management tools, and understand how data impacts business decisions.• Developed and presented business case to senior management for Business Intelligence suite. Successfully demonstrated the need to upgrade, employing real world application, and secured approval. Effectively tested and rolled out suite to heavy data users in group cutting deliverable turnaround in half.• Performed ad-hoc reporting using a diverse combination of data management tools to evaluate Global Freight Forwarding volume, shipment, and revenue performance data for senior management. Key data support analyst on Global bids.• Review data requests to identify customer requirements and design retrieval plan to efficiently mine information from the data warehouse. Successfully designed SQL script to link Broker and shipment data on a Global scale.• Create detailed project plans, assigning resources and tasks to meet project deadlines and milestones.• Manipulate and analyze large data sets to meet business needs. Identifying millions in untracked revenue.• Manage project life-cycle to effectively communicate progress to stakeholders. • Develop final reports and present findings to senior management. Translating data trends into functional information, illustrating clear results as a basis to provide recommendations.• Cultivated reputation as Subject Matter Expert.

Global Freight Forwarding• Review and analyze requests for quotes and proposals to tailor pricing to customer’s defined needs.• Build pricing proposals for RFQ’s utilizing strategic analysis and BIA tools to gain a comprehensive understanding the current variables impacting UPS costs and profitability.• Work with both Sales and Operations to provide market competitive rates.• Manage book of business and built custom tools to efficiently price customer specific templates.• Implement customer rates for new and retained business.• Established reputation in pricing group as an Excel SME.• Responsible for daily whiteboard and ad-hoc reporting based on BIA data.

•Evaluate and recommend pricing strategy for special pricing requests to customers.•Request and negotiate costs from Germany in order to achieve profit margin targets.•Gather and analyze point of sale data to report distributor strength and effectiveness to Regional Sales Managers.•Establish list price for all new product launches and product variations.•Monitor inventory turnover to adjust safety stock levels and re-order points as necessary.•Forecast inventory needs to plan ocean freight and air shipments from Germany. Projects / Awards•Co-authored 5 year strategic business plan for the United Sates and a 5 year plan for infiltrating the market in Mexico.•Forecast and plan territory sales for 2012 and 2013.•Implemented 2012 pricing increase to product offering.•Designed and implemented point of sale analysis dashboard.•Performed market research study to classify customer industry analysis for 2011 and 2012 based on point of sale data.•Awarded “Exceeding Expectations” December 2011.

G.I.S. Analyst First as an intern and later as a full-time employee, applied acute attention to detail and thoroughness to review raw field data for accuracy and completeness. Developed a reputation for displaying good judgment when presented with unclear information and as a problem solver by communicating effectively to resolve identified issues. Utilized ArcGIS 9.x to augment Fulton County's parcel fabric data with county plat information for 140,000 parcels within the limits of the City of Atlanta. Emphasis on efficient process workflows enabled the project to be completed on time and under budget while exceeding client expectations.Engineering Technician Responsible for the data management and quality control of sanitary manhole inspection reports for a large municipal client. Collaborated with field crews to improve data collection accuracy and work efficiency as procedural errors were identified in the field reports. Efforts included the analysis of several thousand pages of inspection results to ensure consistent ratings across crews and to identify situations requiring immediate attention. Worked directly with the project manager to monitor project status and field crew efficiency to ensure all project objectives were met. L.O.M.A. Analyst As a FEMA contractor, evaluated survey reports of residential and commercial properties to determine if land or structures are positioned within the Flood Zones established by FEMA. Compared measurements against Base Flood Elevations to determine whether or not the property satisfies the standards set forth by the NFIP to be removed from the Special Flood Hazard Area. Required a strong grasp of both the letter and intent of the regulations and full analysis of all available information. Coordinated directly with owners, surveyors, and community officials to clarify discrepancies, verify and confirm data, and resolve conflicts.

Provided critical strategic, operational and technological services, and solutions to clients for this start-up company. Conducted on-site brainstorming sessions at client sites then analyzed results to prioritize high-value recommendations. Assisted in business startup activities including marketing collateral design and development. Mentored by company President while facilitating sales calls and business development efforts.Financial/Operational Highlights:Participated in a project that saved a client $500K annually through development of a program focused on cost effectiveness/control. Client set organizational policy utilizing these critical reforms and advanced 14 more cost-effective/control initiatives. Assisted in devising a strategic plan designed to reform operational practices of senior level management. Shifted day-to-day/project oriented and fire drill tasks to middle management and enabled senior management to focus on driving corporate vision and exceeding organizational objectives.

Served as an intern to this $7M IT/business consulting and operational solutions firm. Created and organized the company's client/consultant strategic plan engagement procedures manual. Assisted in the organization of sales force marketing campaign. Assisted in the redesigned of the company's logo and contributed to the design of the company website. Also responsible for the accuracy of marketing materials distributed through the website.

B.S., Entrepreneurship And Small Business

Activities and Societies: Pi Kappa Phi, Alpha Theta Chi Honors Society, Auburn Lacrosse Team

Diploma