Conor Rooney Email & Phone Number

London, Gb

London, Gb

London, England, Gb

London, England, Gb

Berlin, Berlin, De

-- Maintaining office hardware landscape incl. device and license management-- Providing technical assistance and support for incoming queries and issues related to office computer systems, software, and hardware-- Managing 3rd party service usage by providing global guidelines-- Provisioning of user accounts on various platforms on a global scale-- Obtaining and optimising quotes for new hardware inventory-- Managing the communication with technical service providers (like internet and telephone providers)-- Help transform the IT Support department by implementing automation and new workflows

Toronto, Ontario, Ca

-- Assisted the corporate sales staff in administration of major accounts in HQ and regions.-- Worked with larger clients on-site in a desktop support role and for larger installs (servers, storage arrays, office moves)-- Preparation of quotes, maintenance of client database etc.-- Supported business clients and educational institutions: fulfilling procurement requests and finding adequate solutions in a timely and efficient manner-- Maintained in depth product knowledge of manufacturers supported by the company (Apple, Dell, HP, Xerox etc)

Toronto , Ontario, Ca

-- Advise customers on purchase of products-- Maintain a high level of working knowledge of the Mac product line

Toronto , Ontario, Ca

-- first point of contact for customers needing technical support-- communicated with customers through email and in person, advising them on their repair