Courtney Walter Email & Phone Number

- Participated in the feature planning process for the NetGalley service, specifically publisher-facing features and processes.- Wrote requirements for new features and improvements to the NetGalley site.- Worked closely with the engineering team to guide features through the development process.- Wrote test plans for new features and participated in.

Atlanta, Georgia, United States

- As the Portfolio Operations Lead drove and enabled operational excellence across the Data Products and Services organization to assist in the development of global products and solutions relating to data use- Created and refined processes related to project management tooling (ServiceNow) and actions across the portfolio- Streamlined recruiting and.

Atlanta, Georgia, United States

- Participated in the development, application, and adherence of data management policies, standards, processes and procedures across data management- Generated requirements and feedback from product owners and end-users to drive operational, functional, and data quality improvements- Managed the RFP and demo process for selecting a data governance tool.

Atlanta, Georgia

- Designed and instituted a new Smartsheet based project reporting system with work plans, dashboards, and reports included- Maintained project time tracking for project budgeting purposes for all projects in the portfolio- Designed and instituted a Smartsheet project intake process- Maintained Google Site for Enterprise Project Management Office- Created.

Marietta, Georgia

• Created process flows for new and existing projects
• Assisted in the design and execution of a Scaling exercise
• Updated Excel reports with Pivot Tables to provide ease of use
• Helped to evaluate and design new product development plans and deployment schedules
• Acted as point-of-contact for large scale projects
• Tracked deliverables across multiple projects and assured deadlines were met

Suwanee, GA

• Assisted in the creation and negotiation of contracts
• Assisted in developing a member services department to address ongoing customer issues
• Worked with customers to initiate implementation of procurement programs
• Provided administrative support to the Executive Vice President of Procurement
• Managed calendar of employee time-off requests
• Edited and provided design assistance and input for internal newsletter

Marietta, GA

• Edited emails and blog posts for continuity, flow, and to ensure conciseness
• Assisted in the development of a social media calendar and content creation
• Wrote and edited training documentation and manuals
• Researched and conducted federal, state, and civil background check searches
• Input and graded motor vehicle reports
• Trained new employees

Stuart, FL

• Planned and executed events attended by over 1,100 water industry professionals with minimal supervision. This included handling signups and payment, working with vendors and hotels, and being on site to assure that.
• Designed and edited event brochures
• Prepared and proofread evaluations for conference attendance
• Edited press releases, email campaigns, and newsletters
• Created mail-merge templates and oversaw printing, assembly, and delivery of print communications
• Provided database management, customer invoicing and collection, and website management

Tallahassee, FL

• Assisted in planning and executing marketing strategies
• Maintained the cash register, processed payments, responsible for end-of-day register balancing
• Assisted customers with product selection and purchase decisions
• Maintained stocking and inventory
• Kept the store organized and maintained presentation to the customer
• Responsible for opening and closing the store on time without supervision

Stuart, FL

• Provided administrative support to President of Total Event & Association Management
• Designed and edited event brochures for six non-profit organizations totaling an average of four events per year per organization
• Tracked changes and delivery of outbound marketing collateral for multiple brochures simultaneously
• Managed new member application process and maintained membership databases for all six organizations with thousands of members each
• Answered and assisted customers on six busy phone lines
• Prepared and proofread over 100 reports regarding conference attendance and evaluation