Robert Coates

Robert Coates Email and Phone Number

Solution Engineer, Team Lead at SS&C Blue Prism @ SS&C Blue Prism
london, england, united kingdom
Robert Coates's Location
Greater Richmond Region, United States
Robert Coates's Contact Details

Robert Coates personal email

n/a
About Robert Coates

Robert Coates is a Solution Engineer, Team Lead at SS&C Blue Prism at SS&C Blue Prism. He possess expertise in microsoft excel, microsoft office, customer service, microsoft word, technical support and 27 more skills.

Robert Coates's Current Company Details
SS&C Blue Prism

Ss&C Blue Prism

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Solution Engineer, Team Lead at SS&C Blue Prism
london, england, united kingdom
Website:
blueprism.com
Employees:
1038
Robert Coates Work Experience Details
  • Ss&C Blue Prism
    Solution Engineer, Team Lead
    Ss&C Blue Prism Nov 2021 - Present
    Richmond, Virginia, United States
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  • Blue Prism
    Sr. Solution Engineer
    Blue Prism Sep 2019 - Nov 2021
    Richmond, Virginia, United States
    Gain an understanding of clients' automation requirements to guide their purchasing decisions Assist the sales team with their major account sales plans as it relates to AWS and cloud-based solutionsCreate and deliver demo artifacts for use cases involving cloud-based and AI/ML services. Work with the sales team to ensure key influencers are on board and best practice RPA is being positioned early in the sale processEngage and enable partner resourcesAssist with product demonstrations, RFXs, PoC/PoV/Pilots, competitive analysis, and marketing events
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  • Philips
    Pre-Sales, Solution Design Consultant
    Philips May 2017 - Sep 2019
    Greater Tampa Bay Area
    Function as a pre-sales technical consultant to bridge the gap between product and customer needs related to their patient monitoring ecosystem.Address customer concerns regarding information security, network/technical requirements, and system architecture. Identify customer pain points and present appropriate solution elements from the product portfolio.Develop the scope of work and generate the quotes required to implement the solutions defined.
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  • Children'S National Health System
    Systems Engineer
    Children'S National Health System Oct 2015 - May 2017
    Washington D.C. Metro Area
    Clinical systems support for Echo, Cardiac Cath, ICMR, Pulmonary, Sleep, EP, and Cardiovascular Surgery labsSupport DICOM image transfer to local PACs and inter-hospital image transfer with WAN and Cloud-based servicesDeploy, upgrade, and administer a multitude of servers and application suites Manage AD, DNS, File Services, and Application server roles Work with multiple application developers and Cerner to manage HL7 interfaces. (Philips Xcelera, MedGraphics Breeze, Cadwell Easy3, GE Muse, Digisonics, etc)Configure medical devices for network communications (Ultrasound, ECG, Holter, PFT, Xray)Provide software/hardware end use support and troubleshootingMaintain documentation of services and change control Train users on new programs/features/systemsEnvironment consists of XP, Windows 7/8, Win Server 2003/2008 R2/2012 and Mac OSX
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  • Dell Services, Federal Government
    Client Field Technical Services
    Dell Services, Federal Government Jan 2015 - Oct 2015
    National Institute Of Allergy And Infectious Diseases (Niaid/Nih) Bethesda, Md
    Monitor, install and perform maintenance on computers, software, and network equipment.Active Directory Management. Respond to an remediate user requestsProvide support for on-the-spot diagnostic evaluations, implementation of corrections, and training users in proper operation of systems and programs.Install and provide basic support for approved Windows and Mac based software with use of SCCM and Apple Self Service.Maintain work logs and inventory of equipment repairs using Remedyforce.Assist with the deployment and monitoring of NAC; involving Forescout, Tivoli Endpoint Manager (BigFix), SCCM, and Casper Suite.Support the LAN Administrator with server and network equipment maintenance and administration, as required. Support the Security Administrator with threat scans and containment as required.
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  • Transportation Management Services
    Fleet Manager
    Transportation Management Services Jan 2012 - Jan 2015
    Sandy Spring, Maryland
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Robert Coates Skills

Microsoft Excel Microsoft Office Customer Service Microsoft Word Technical Support Technology Management Management Social Media Data Analysis Customer Relations Outlook Research Database Management Event Management Word Powerpoint Excel Networking Strategic Planning Sales Event Planning Team Building Marketing Leadership Blue Prism Robotic Process Automation Microsoft Powerpoint Dicom Product Demonstration Software As A Service Software Sales Automation

Robert Coates Education Details

Frequently Asked Questions about Robert Coates

What company does Robert Coates work for?

Robert Coates works for Ss&c Blue Prism

What is Robert Coates's role at the current company?

Robert Coates's current role is Solution Engineer, Team Lead at SS&C Blue Prism.

What is Robert Coates's email address?

Robert Coates's email address is rc****@****son.edu

What schools did Robert Coates attend?

Robert Coates attended Towson University.

What skills is Robert Coates known for?

Robert Coates has skills like Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Technical Support, Technology Management, Management, Social Media, Data Analysis, Customer Relations, Outlook, Research.

Who are Robert Coates's colleagues?

Robert Coates's colleagues are A Blue Prism Robot, Brad Hairston, Emma K., 重見英子, Pizza Hut, Reema Kasliwal, Jeremy Turner.

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