Robert Coates Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

Gain an understanding of clients' automation requirements to guide their purchasing decisions Assist the sales team with their major account sales plans as it relates to AWS and cloud-based solutionsCreate and deliver demo artifacts for use cases involving cloud-based and AI/ML services. Work with the sales team to ensure key influencers are on board and best practice RPA is being positioned early in the sale processEngage and enable partner resourcesAssist with product demonstrations, RFXs, PoC/PoV/Pilots, competitive analysis, and marketing events

Greater Tampa Bay Area

Function as a pre-sales technical consultant to bridge the gap between product and customer needs related to their patient monitoring ecosystem.Address customer concerns regarding information security, network/technical requirements, and system architecture. Identify customer pain points and present appropriate solution elements from the product portfolio.Develop the scope of work and generate the quotes required to implement the solutions defined.

Washington D.C. Metro Area

Clinical systems support for Echo, Cardiac Cath, ICMR, Pulmonary, Sleep, EP, and Cardiovascular Surgery labsSupport DICOM image transfer to local PACs and inter-hospital image transfer with WAN and Cloud-based servicesDeploy, upgrade, and administer a multitude of servers and application suites Manage AD, DNS, File Services, and Application server roles Work with multiple application developers and Cerner to manage HL7 interfaces. (Philips Xcelera, MedGraphics Breeze, Cadwell Easy3, GE Muse, Digisonics, etc)Configure medical devices for network communications (Ultrasound, ECG, Holter, PFT, Xray)Provide software/hardware end use support and troubleshootingMaintain documentation of services and change control Train users on new programs/features/systemsEnvironment consists of XP, Windows 7/8, Win Server 2003/2008 R2/2012 and Mac OSX

National Institute Of Allergy And Infectious Diseases (Niaid/Nih) Bethesda, Md

Monitor, install and perform maintenance on computers, software, and network equipment.Active Directory Management. Respond to an remediate user requestsProvide support for on-the-spot diagnostic evaluations, implementation of corrections, and training users in proper operation of systems and programs.Install and provide basic support for approved Windows and Mac based software with use of SCCM and Apple Self Service.Maintain work logs and inventory of equipment repairs using Remedyforce.Assist with the deployment and monitoring of NAC; involving Forescout, Tivoli Endpoint Manager (BigFix), SCCM, and Casper Suite.Support the LAN Administrator with server and network equipment maintenance and administration, as required. Support the Security Administrator with threat scans and containment as required.

Sandy Spring, Maryland