Colleen O'Brien Email & Phone Number

New York, New York, Us

New York, New York, Us

New York, New York, Us

Marcus by Goldman Sachs

New York, Ny, Us

Developed, managed and executed an Extra Large (XL) Campaign across four of the largest Chase Brands and Partner Products involving multiple communication channels for Online Banners, Email, Website, Call Centers, and Direct Mail.• Executed multilevel touchpoints launches through overlapping campaigns working with Partners, Marketing, Legal and Consumer Practice utilize resources and minimize cost for the maximum benefit of the Chase Card Services Company and Card Members.• Coordinated the development and management execution of diverse point and cash credit card offers to increase customer spend and loyalty across all Partner and Chase Cards.• Collaborated with Customer Services and Marketing to ensure best level customer experience and swift issue resolution for millions of Card Members.• Consolidated and managed five XL campaigns initiatives into one weekly Email Deployment Campaign across four Chase Brand Products. • Oversaw quarterly Campaigns consisting of four Opt-In channels with weekly plastic processing and bonus points of Upgrades resulting in over 17,000 Upgrades.• Executed Brand New Rewards Product and National relaunch within a 6-week timeline.• Successfully executed Chase Sapphire Promotions and Sponsorship 2011 Direct Mail/Email Campaigns for various experiences and events.• Selected to participate in JPMorgan Chase Cross Lines of Business Training Program for high performing Project Managers to enhance my skills and gain knowledge to support larger JPMorgan Chase Key Matters and Control initiatives. • Chosen to participate in highly selective CCB Business Engineering (BE) Coaching Program where matched with a well-seasoned BE Project Manager as a mentor to help expand my project management knowledge and skills.

New York, Ny, Us

Hired full-time following internship into the Chase Leadership Development Program.• Successfully determined requirements and managed 30+ diverse campaigns and projects utilizing cross functional teams. Twenty-one of these were on shortened SLA with three were executed within a one-week time frame.• Managed multiple Quarterly Partner Rewards Campaigns involving numerous Partner Marketers. These projects required multiple touch launches of Email and Direct Mail.

New York, Ny, Us

Chosen to participate in highly competitive Internship to develop future company leaders through workshops and both self-led and team projects.