As an Advisory Solution Consultant, I provide expert level business and technical solution consultancy across the entire ServiceNow product portfolio during the pre-sales process in support of the direct sales force and partners; principally through proposal production, ServiceNow product demonstrations, and the scoping and delivery of in-depth Proof-of-Concepts.

As an Enterprise Technical Account Manager at Rally, I was responsible for ensuring the technical success of the Rally platform for a handful of large accounts; across multiple verticals including Telecom, Banking and Hospitality industries. Ensuring their success included agile coaching, product implementation and custom product development.• Provide targeted technical presentations and demonstrations to strategic customers and prospects• Educate Account Executives on new Rally capabilities• Coach enterprise accounts on the implementation of Agile practices and the Rally platform• Elevate Rally tool usage to the Program and Portfolio level• Build integrations between Rally and third party software packages• Implement training courses to improve TAM performance• Work with Product Management to prioritize new product features• Create Custom Rally Applications utilizing the Rally SDK and Web Services APIs• Partner with sales teams to consistently exceed sales quota

As a Domain Specialist, I was responsible for assisting regional sales engineers with key deals across all North American sales territories that required a deep understanding of Requirements Management. My role required that I have a deep understanding of many Requirements Definition and Requirements Management processes for both traditional and agile methodologies. I was also the point of contact for sales to provide input to Product Management on enhancement requests.• Implement presentations, demo scripts and sales messaging for marketing initiatives• Pair with territory Solutions Engineers to implement complex requirements management processes for strategic customers• Develop integrations with third-party products

I covered all of the Borland ALM product suite including Requirements Management, Change Management, Modeling, Test Management and Project Management.• Provide targeted technical presentations and demonstrations to regional customers and prospects• Assist prospects during evaluations• Implement integrated multi-product demonstration data and environment that is leveraged worldwide• Train internal and partner sales teams for new product releases