Coco Chen
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Coco Chen Email & Phone Number

Process Innovation Manager at Coupang
Location: Taipei–Keelung Metropolitan Area, Taiwan, Taiwan, Province Of China 6 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Process Innovation Manager
Location
Taipei–Keelung Metropolitan Area, Taiwan, Taiwan, Province Of China
Company size

Who is Coco Chen? Overview

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Quick answer

Coco Chen is listed as Process Innovation Manager at Coupang, a company with 7994 employees, based in Taipei–Keelung Metropolitan Area, Taiwan, Taiwan, Province Of China. AeroLeads shows a matched LinkedIn profile for Coco Chen.

Coco Chen previously worked as Community Operations Manager at Uber and Safety Investigations Team Lead at Uber. Coco Chen holds Bachelor'S Degree, Chinese Language And Literature from University Of Taipei 臺北市立大學.

Company email context

Email format at Coupang

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Coupang

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Profile bio

About Coco Chen

Experienced in social marketing, data analysis and advanced customer support.

Current workplace

Coco Chen's current company

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Coupang
Coupang
Process Innovation Manager
Taiwan
Website
Employees
7994
AeroLeads page
6 roles

Coco Chen work experience

A career timeline built from the work history available for this profile.

Process Innovation Manager

Taiwan

Community Operations Manager

Current

Taipei–Keelung Metropolitan Area

- Team Development & Process Optimisation: Spearheading local team growth by replicating successful strategies from ANZ, while enhancing operational efficiency through implementing automated data pipelines.- Data & Information Governance: Addressing diverse data and information requests, ensuring compliance with legal guidelines and aligning.

Aug 2022 - Present

Safety Investigations Team Lead

Taipei–Keelung Metropolitan Area

- People Management: Leading a team of 10 specialists, driving high performance through effective prioritisation and a focus on quality in investigative processes.- Problem Solving: Proactively identifying and addressing operational challenges to foster continuous process improvement and ensure excellence.

Aug 2021 - Jul 2022

Safety Investigations Specialist

Taipei–Keelung Metropolitan Area

- Customer Support: Providing advanced customer support and mitigating potential media/legal risks against the business.

Dec 2020 - Jul 2021

Public Relations Analyst

Taipei–Keelung Metropolitan Area

- Supporting to manage a Facebook Page of over 800,000 people and a Line Official Account of over 2,000,000 followers- Fetching public opinions from social media and analysing existing data to obtain insights of contemporary trends

Oct 2019 - Nov 2020

Social Media Specialist

Eztravel Co., Ltd.

Taipei–Keelung Metropolitan Area

- Managing a Facebook Page of over 280,000 people and a Line Official Account of over 400,000 followers- Marketing products on social media and tracked down the individual performance with Google Analytics- Cooperating with cross-functional teams on the marketing projects, increased the CVR up to 10%

Aug 2018 - Sep 2019
Team & coworkers

Colleagues at Coupang

Other employees you can reach at coupang.com. View company contacts for 7994 employees →

1 education record

Coco Chen education

FAQ

Frequently asked questions about Coco Chen

Quick answers generated from the profile data available on this page.

What company does Coco Chen work for?

Coco Chen works for Coupang.

What is Coco Chen's role at Coupang?

Coco Chen is listed as Process Innovation Manager at Coupang.

Where is Coco Chen based?

Coco Chen is based in Taipei–Keelung Metropolitan Area, Taiwan, Taiwan, Province Of China while working with Coupang.

What companies has Coco Chen worked for?

Coco Chen has worked for Coupang, Uber, Ministry Of Health & Family Welfare, and Eztravel Co., Ltd..

Who are Coco Chen's colleagues at Coupang?

Coco Chen's colleagues at Coupang include Dhanur Balagere, Jay Lee, 王微欣, Wei Chun Lee, and 키느아 Kineua.

How can I contact Coco Chen?

You can use AeroLeads to view verified contact signals for Coco Chen at Coupang, including work email, phone, and LinkedIn data when available.

What schools did Coco Chen attend?

Coco Chen holds Bachelor'S Degree, Chinese Language And Literature from University Of Taipei 臺北市立大學.

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