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Coco Chen Email & Phone Number
Process Innovation Manager
at
Coupang
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Process Innovation Manager
Location
Taipei–keelung Metropolitan Area, Taiwan, Province of China
Company size
Who is Coco Chen? Overview
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Quick answer
Coco Chen is listed as Process Innovation Manager at Coupang, a with 7994 employees, based in Taipei–keelung Metropolitan Area, Taiwan, Province of China. AeroLeads shows a matched LinkedIn profile for Coco Chen.
Coco Chen previously worked as Community Operations Manager at Uber and Safety Investigations Team Lead at Uber. Coco Chen holds Bachelor'S Degree, Chinese Language And Literature from University Of Taipei 臺北市立大學.
Company email context
Email format at Coupang
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Coupang
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Profile bio
About Coco Chen
Experienced in social marketing, data analysis and advanced customer support.
Current workplace
Coco Chen's current company
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Coupang
6 roles
Coco Chen work experience
A career timeline built from the work history available for this profile.
Community Operations Manager
- Team Development & Process Optimisation: Spearheading local team growth by replicating successful strategies from ANZ, while enhancing operational efficiency through implementing automated data pipelines.- Data & Information Governance: Addressing diverse data and information requests, ensuring compliance with legal guidelines and aligning cross-functional stakeholders to support strategic decision-making.- Stakeholder Engagement & Government Relations: Acting as the primary liaison for key local authorities (e.g., OSHA, MVO), representing Uber Taiwan and collaborating on government-led initiatives and regulatory projects.
Safety Investigations Team Lead
- People Management: Leading a team of 10 specialists, driving high performance through effective prioritisation and a focus on quality in investigative processes.- Problem Solving: Proactively identifying and addressing operational challenges to foster continuous process improvement and ensure excellence.
Aug 2021 - Jul 2022
Safety Investigations Specialist
- Customer Support: Providing advanced customer support and mitigating potential media/legal risks against the business.
Dec 2020 - Jul 2021
Public Relations Analyst
- Supporting to manage a Facebook Page of over 800,000 people and a Line Official Account of over 2,000,000 followers- Fetching public opinions from social media and analysing existing data to obtain insights of contemporary trends
Oct 2019 - Nov 2020
Social Media Specialist
Eztravel Co., Ltd.
- Managing a Facebook Page of over 280,000 people and a Line Official Account of over 400,000 followers- Marketing products on social media and tracked down the individual performance with Google Analytics- Cooperating with cross-functional teams on the marketing projects, increased the CVR up to 10%
Aug 2018 - Sep 2019
Team & coworkers
Colleagues at Coupang
Other employees you can reach at coupang.com. View company contacts for 7994 employees →
AH
Ahram Hyun
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
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TS
Taeho Song
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
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TP
Taejin Park
Colleague at CoupangSeattle, Washington, United States
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조
조우미
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
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HT
Henry Tsai
Colleague at CoupangSan Francisco Bay Area, United States
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MH
Mina Hong
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
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CH
Chang(Daniel) Hur
Colleague at CoupangSouth Korea, Korea, Republic Of
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SK
Sung-Wan Kwon
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
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TJ
Tae Joon Ahn
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
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SC
Suyun C.
Colleague at CoupangSaemkkumi, Gyeonggi, South Korea, Korea, Republic Of
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Ahram Hyun
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
View →
TS
Taeho Song
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
View →
TP
Taejin Park
Colleague at CoupangSeattle, Washington, United States
View →
조
조우미
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
View →
HT
Henry Tsai
Colleague at CoupangSan Francisco Bay Area, United States
View →
MH
Mina Hong
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
View →
CH
Chang(Daniel) Hur
Colleague at CoupangSouth Korea, Korea, Republic Of
View →
SK
Sung-Wan Kwon
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
View →
TJ
Tae Joon Ahn
Colleague at CoupangSeoul, South Korea, Korea, Republic Of
View →
SC
Suyun C.
Colleague at CoupangSaemkkumi, Gyeonggi, South Korea, Korea, Republic Of
View →
1 education record
Coco Chen education
FAQ
Frequently asked questions about Coco Chen
Quick answers generated from the profile data available on this page.
What company does Coco Chen work for?
Coco Chen works for Coupang.
What is Coco Chen's role at Coupang?
Coco Chen is listed as Process Innovation Manager at Coupang.
Where is Coco Chen based?
Coco Chen is based in Taipei–keelung Metropolitan Area, Taiwan, Province of China while working with Coupang.
What companies has Coco Chen worked for?
Coco Chen has worked for Coupang, Uber, Ministry Of Health & Family Welfare, and Eztravel Co., Ltd..
Who are Coco Chen's colleagues at Coupang?
Coco Chen's colleagues at Coupang include Ahram Hyun, Taeho Song, Taejin Park, 조우미, and Henry Tsai.
How can I contact Coco Chen?
You can use AeroLeads to view verified contact signals for Coco Chen at Coupang, including work email, phone, and LinkedIn data when available.
What schools did Coco Chen attend?
Coco Chen holds Bachelor'S Degree, Chinese Language And Literature from University Of Taipei 臺北市立大學.
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