Worked on a dedicated team handling all reservation needs for online bookings of a premier international travel provider. Created and changed boutique travel itineraries accurately and rapidly within a complicated computer travel booking system. Documented all interactions and communicated by email with our professional travel agent customers. Worked in the downtown office for six months before our team went remote. Learned the job quickly, became one of the top performers and a popular member of a very tight team. Thrived during busy season when long days and complicated bookings were required. Handled the Covid-19 challenges in the travel industry professionally and politely during a challenging time.

Operational planning, supplier invoice administration, quotations, documentation and administration for the leading destination management company in Asia. Worked mainly in English and Japanese coordinating tourist bookings and activities in Japan for foreign tourists in addition to all of the administration that followed. Worked in a dynamic international office with coworkers from all over the world.

Worked as cast member in Walt Disney World as part of the Florida State University International Exchange Program hosted by the Walt Disney World International College Program. Used language skills on a daily basis as part of a large international team serving customers from all over the world at Disney’s flagship theme park. Performed a variety of duties in customer service. Adhered well to Disney’s famously strict requirements for behavior, work and image.

Worked as a member of staff. Responsibilities included customer assistance, arranging displays and clothing, used knowledge of foreign languages to assist foreign customers. Worked on a large team with over 1000 customers per day.

Worked as a waitress at a very busy izakaya restaurant. Often served more than 50 people alone. Duties included taking orders, bringing food and clearing dishes, pouring and serving drinks, cashier duties, closing duties. Worked very hard and often with difficult drunk customers. Most of the work was performed exclusively in Japanese.

Assist Japanese language teacher. Was the communications bridge between the teacher and the students.