Coco Tan Email & Phone Number

Kuala Lumpur, My

Petaling Jaya, Selangor, Malaysia

• Assist the Product Manager in daily operational tasks.• Collaborate on marketing activities to enhance market visibility.• Coordinate with vendors and internal teams (Juniper Network, Trend Micro, Palo Alto Network, Cisco, Mellanox, F5) for task management.• Manage & facilitate renewal processes for Palo Alto Network, Trend Micro & Juniper.• Generate and present monthly revenue reports to the reporting manager.• Cultivate and maintain vendor relationships to ensure satisfaction.• Provide valuable support to the sales team in pursuit of organizational objectives.

Petaling Jaya, Selangor, Malaysia

• Issue invoices to customers and delivery notes to the logistics team to facilitate prompt deliveries.• Provide weekly POS and Inventory reports to vendors.• Prepare and present monthly sales reports to the Division Manager.• Efficiently manage vendor claims for optimal resolution.

Selangor, Malaysia

• Receive & process shipper bookings, ensuring accurate updates in the Port System.• Facilitate effective communication with shippers via email and phone.• Proactively follow up on pending cases with the Business Department.• Collaborate with the Equipment Department to verify container availability at the Depot based on shipper feedback.

Kuala Lumpur, Malaysia

Freelance Promoter ( Acuvue , Tune Talk, Fancy Feast , Sony) – Klang Valley. (3 Years attended 34 days event)• Promote company products through sales efforts.• Contribute to meeting and surpassing sales targets.• Employ persuasive communication to attract and engage customers with companyofferings.• Effectively communicate with customers to comprehend their preferences.

Maxis Center, Low Yat.

• Manage incoming calls from prepaid customers and address their inquiries.• Deliver accurate and efficient information about Celcom's products and services.• Handle customer feedback, including service issues, and initiate necessary reports for relevant departments.• Fulfill assigned assessment tasks under the guidance of the Team Leader.

Menara Celcom

• Engage in direct, in-person interactions with business clients.• Provide comprehensive information and services to meet customer needs.• Manage and address feedback from business customers.• Employ active listening to discern and address customer requirements effectively.

Bachelor Of Communication, Public Relations And Journalism

Diploma In Mass Communication, Public Relations

Activities and Societies: swimming for Co-curriculum