Working as a QA analyst for the last 3.5 years, in conjunction with a team of developers and QA analysts. I test and maintain Panera Bread applications used by millions, across multiple platforms including iOS, android, kiosk and web. A solid understanding of the application and tools allows for flexibility and collaboration with multiple teams. Writing and managing enhancement tickets, defects and critical testing cycles to ensure a working product and user-friendly experience.- Supported Panera kiosk, native mobile and web applications through feature testing, critical regression testing, smoke testing, end to end testing, release call testing- Developed analytical skills to ensure product quality through detailed defect identification and reporting- Utilized Charles Proxy and Postman for network request and API analysis on native applications- Managed and organized critical testing cycles to optimize workflow and guarantee a working product and user-friendly experience for millions- Coordinate with multiple teams and delegate resources to ensure streamline testing of application features- Refined skills using JIRA for detailed test case and enhancement ticket creation- Employed tools such as splunk testing end to end for payment and subscription details, MongoDB to manipulate subscription data

Developed, tested and implemented scripts to automatically test and verify online application is functioning correctly. Maintained and updated automated test scripts to ensure they were executing properly. Designed and executed tests for updates and improvements of an online application used by thousands to ensure 0 flaws upon deployment