George John Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Bengaluru, Karnataka, India

Successfully contributed to the formulation and execution of long-term strategic plans, ensuring seamless alignment with organizational objectives, themes, and success metrics, ensuring optimal investments for organizational and portfolio strategy achievement.Orchestrated the end-to-end planning, execution, and measurement of a sophisticated portfolio of cross-organizational strategic initiatives, demonstrating adeptness from scoping to completion.Conducted investment scenario analyses integral to project prioritization, identifying and prioritizing projects aligning with specific criteria and funding strategic initiatives based on quantifiable metrics, enriching portfolio management.Maintained and refined business cases for planned and novel strategic initiatives, meticulously assessing proposals for their impact on business outcomes, requisite funding, capacity, and associated risks.Empowered executive leadership decision-making delivering insightful metrics by implementation of balanced scorecards, KPI metrics, and advanced analytics dashboards. Analyzed data to provide insight including scope, financial, status, stage gate movement, monthly pipeline development, pipeline sufficiency and maintain multi-year strategic integrated roadmaps from demands, epics and projects to align investments to strategy.

Virtual

Own the end-to-end portfolio/programme reporting responsibility and ensure the timeliness and accuracy of all reports to the senior leadership.Provides business insight, advice and expertise to guide decision making and strategic planning by leveraging and interpreting data and analytical models to provide business specific strategic insights.Link process metrics, performance metrics and set up benchmarks for comparable projects and processes.Ensure that Partners are consistently meeting agreed-upon contractual SLAs by implementing key performance indicators, and continuous improvement practices.Own product metrics and insights to be able to prepare Business Reviews and present to Product Owners and management periodicallyPlan, track and produce accurate and timely reporting of program status & outcomes to management throughout its life cycle.Provide a quality assurance role in line with defined Programme or Central PMO processes.Update and maintain risk, assumptions, issues and dependencies (RAID) logs at program level.Analyze and manage program risks and issues and suggest corrective measurements.Coach and guide the stakeholders and vendors on the reporting tools necessary for the proper operation of the contract and delivery excellence.Develop a strategy for transforming manual reports and automate them to achieve higher level of productivity and efficiency by streamlining and automating analytical processes and workflows.Provide clarity and instructions on the expectation for each report and dashboard.

Thiruvananthapuram, Kerala, India

Provide business performance and insights to stakeholders to take better data driven decisions, identify risks, opportunities through cross-functional analytics by making data analytics a key part of decision making.Work with data from Sales, Finance, Customer Support, Client Services, Product Development, Human Resource, IT Operations/Delivery and various domains.Act as an analytics hub and coordinate with business planers/teams, decision makers to understand business problems and convert them into verifiable data models and hypothesis. Work with various stakeholders to understand business drivers and goals to bring actionable outcomes.Defining, analysing and communicating key metrics and business trends to the leadership. Involve in identifying complex fuzzy problems, break it into smaller parts and implementing data-driven solutions. Actively explore the business requirements and formulate the solution ideas analysing with available datasets to increase the process efficiency, cut cost or achieve growth/revenue/profitability targets faster. Prepare, review & submission of Monthly/Quarterly Business Review presentation/dashboard as per the timelines.Execute quantitative analysis that translates data into actionable insights and drive data driven decisions.Enhance process efficiency by increasing automation of manual, recurring and repetitive tasks.Ensure solutions are scalable, repeatable, efficient and effective. Create highly scalable dashboards that can collect, store, process datasets data form various sources.Aggregate data from disparate sources into holistic risk picture while presenting this information into meaningful business terms. Data Extraction, cleansing and loading from the source system to the target location used for reporting.Work with large data sets (structure & unstructured) and convert analytical output into clear, concise and persuasive insights & recommendations through story telling dashboards.

Thiruvananthapuram, Kerala, India

Support Program Management Office (PMO) lead in all aspects of financial reporting, data analysis and controls.Recommend effective methods of reporting financial performance and usage metrics using data modelling, dashboards and statistical analysis.Create methods for automating financial reporting and data analysis to enhance efficiency.Analysing the data as required to generate project documentation or reports for the project manager.Extract raw usage and financial data from business databases and data warehouse and perform analytics to produce meaningful reports that enable decision making by the Program leadership and SponsorsSupport the development of performance status / dashboards that encompass key metrics to be reviewed with senior stakeholdersMaintaining the project documentation, performing analysis and generating project reports schedule and project financial managementCollecting and maintaining project data specific to scope, schedule, cost, resources, quality and risk.Develop consistency across reports and share best practices across teamsContinually improve ongoing reporting and analysis processes, automating or simplifying reporting model with respect to evolving priorities.Monitoring and coordinating with the other teams for updating various financial performance and usage metrics.

Thiruvananthapuram Area, India

Management of incidents, operational maintenance and support proactive or preventative analysis of systems.Liaison with appropriate teams for the development of corrective actions or viable workarounds to resolve incidents.Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of applications.Performing routine audits of systems for the purpose of preventative maintenance of applications and reporting on their status.Effective monitoring/updating, prioritizing and tracking/logging the timeline of events that occurred in the process to resolution for each of the incidents managed in support of root cause analysis.Ensures all work is carried out and documented in accordance with required standards, methods and procedures.Plan, schedule and monitor work activities in order to meet time and quality targets.Absorb rapidly new technical information, business acumen, and apply it effectively.

Trivandrum

Support the Management Team in setting Business Reviews, Marketing Plans, Launch Plans to projects, analyzing the strategy and performance of our competitors (benchmarking)Execute quantitative analyses that translate data into actionable insights. Provide analytical and data-driven decision-making insights.Create and deliver compelling presentations in both small and large group settings, as well as, orient message to value needs of audience.Knowledgeable about different analytics methodologies/charts, their advantages and their purpose.Ability to work in the intersection of analytics, statistics and data pre-processing/management, also able to handle unstructured data into compelling visuals and charts.Advanced analytical skills in analysing data using business tools including Microsoft Excel, PowerPoint, Visio, using pivot tables, lookup and reference formulas, visualizations, conceptuals, charts, etc.

Cochin Area, India

Preparing Reports on daily basis, Analysis of data, Monitoring and coordinating with the other department for updation of various data. Preparing daily, weekly and monthly MIS reports/Dashboards. Preparation of required MIS reports to management as per prescribed timelines. Fulfill ad- hoc data extract queries and business analysis requests to support the business with valuable information for decision making. Extract, interpret and analyze data to identify key metrics and transform raw data into meaningful, actionable information.Develop consistency across reports and share best practices across Information solutions group.Recommend, develop and report on the business metrics, KPIs that provide the best measure of the business and extract meaningful insights from existing data while identifying and recommending IT enhancements to improve reporting analytics.Root cause research into identifying process breakdowns within departments and providing data through use of various skill sets to find solutions to breakdowns.Proactively identify abuse patterns and trends and areas for deep dive investigations.Continually improve ongoing reporting and analysis processes, automating or simplifying reporting model with respect to evolving priorities.Develop strong hypotheses, independently solve problems, share critical insights in understanding operations systems and processes in order to extract meaningful insights from existing data while identifying and recommending IT enhancements to improve reporting and analytics.

Cochin Area, India

Provide additional support for Technicians and Sr. Technicians in terms of providing on call support, managing end users escalations, cascading process updates and guiding them to achieve their individual as well as team metrics.Generate weekly and monthly performance reports, providing additional coaching on the basis of performance reports, analysing and setting up strategies to achieve client targets.Understanding the training needs of the team based on TCGs, creating training plans and providing appropriate training to the consultants.Drive program and client specified metrics in the team and improve the consultant performance by constant monitoring and feedback.Bottom Quartile management of week Consultants to bring them up to the mark in terms of client/program deliverables.Responsible for the investigation and management of all follow-up activities needed to determine root cause, attempt problem recreation in the Tier 3 Support and identify workarounds when feasible.Train new hired consultant to understand the process and procedures, groom, build and manage a team of support professionals with a high level of employee satisfaction and commitment thereby achieving client and program set targets. Conducting assessments and gauging nesting team performance.

Kochi, Kerala, India

Cochin Area, India

Master Of Business Administration - Mba, Innovation Management

Bachelor Of Science In Network Technology, Information Technology