Kris Casey Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

- Post-sales troubleshooting and technical support for premium customers

New York, Ny, Us

- Leverage internal documents, troubleshooting skills, and working knowledge of the product to assist clients in managing accounts- Consistently update documentation and knowledge bases for a variety of technologies and processes to ensure clients and colleagues have the correct information needed- Communicate with and advise clients from varying backgrounds to help achieve their goals and maximize product utilization- Quickly adapt to the changing needs of each client to ensure proper utilization of 400+ possible integrations

San Francisco, Ca, Us

San Francisco, Ca, Us

Waltham, Ma, Us

- Reconcile discrepancies in the life safety equipment program for 35 buildings to provide accurate records, resulting in legal compliance with regulatory standards- Revamp maps and inspection forms for 1,750 pieces of life safety equipment, resulting in a comprehensive and straight forward process for changes in the future- Create new detailed documents for 8 different job processes, resulting in a reduction of onboarding time for new hires in my position- Work across 3 different teams to accomplish safety and regulatory compliance throughout ever changing construction projects throughout the campus

Waltham, Ma, Us

- Problem-solved an algorithm-based quality assurance system, eventually commencing research for an accurate and suitable segregation system to comply with quality assurance measure - Researched segregation methods, ultimately advocating for a transition to a reactivity based system that was eventually adopted by the customer’s senior EH&S team for efficient and safe processing and storage of chemicals

Neuilly Sur Seine, Ile De France, Fr

Perform point of sale tasks and maintain product availability- Work directly with clients to answer questions on products and services and to help ensure satisfaction of experience- Maintain inventory on and off stage while following visual standards- Continue education on products and services to better assist clients

Prepared and tested optical waveguides for use in ammonia level detection- Analyzed coating thickness data to refine preparation specifications to increase failure identification rate- Developed a plan with lab associates to reduce particle contamination and increase batch and testing yield in absence of a cleanroom- Determined disposal vs long-term storage status of 50+ chemicals based on stability and volatility levels in preparation for cease of operations

Created and tested amyloid beta mutations for prion expression in a yeast assay in Dr. Yury Chernoff's lab- Generated plasmids with 8 different types of mutations in amyloid beta through site-directed mutagenesis & ligation techniques- Utilized bacterial/yeast assays & biochemical methods to analyze & evaluate mutation effects

Computer Software Engineering

Bachelor’S Degree, Chemical And Biomolecular Engineering, Biotech Concentration

Associate’S Degree, Engineering Studies