Cody Dirrigle Email & Phone Number

Wausau, Wisconsin, United States

Solutions engineer with a focus on mobility covering the West and Midwest regions.

Wausau, Wisconsin, United States

Wausau, Wisconsin

Lead engineer for the desktop team supporting 15k endpoints across 2 states and 8 hospitals. Work with IT leadership to engage vendors in ELA negotiations and manage current contracts.Develop current and future architecture of systems for the enterprise working with server, network and security divisions.

Wausau, Wisconsin Area

Responsible for management of the following enterprise systems:Workspace oneIvanti Workspace ControlGPOo365 deploymentAzureSymantec AltirisImprivata OnesignGroundControl Thycotic Privilege Manager

Wausau, Wisconsin Area

Worked with hardware vendor to move 95% of our imaging away from regional staff and instead would be completed by vendor as we buy desktops and laptops freeing regional hardware techs to focus more on support and less on setting up new devices when they come in. Handle the day to day management of regional IT staff, acting as resource for support tickets they could not solve to making sure tickets and tasks assigned by central region manager are being completed. Assist PMO dept. in creating site reviews for new clinics and hospitals Aspirus would be buying to confirm a smooth transition to our enterprise Main contact for physicians and executive staff either having IT related issues or looking for education on how to better use technology to improve their daily workflows.

Wausau, Wisconsin Area

Handle all 2nd level IT issues for hospital, clinic, and support staff located across central WI.Image, deploy and install all new devices coming into the central regionSuccessfully completed an 8 month project in 6 months and under budget to replace 2400 XP devices with windows 7. Was the lead analyst in charge of working with multiple dept. heads to coordinate installs, create weekly reports for IT management, and handle the day to day management of contract staff hired for the project.

I counted all the people

Wausau, Wisconsin Area

Remote support for a large range of managed service customers. PC Installs, server maintenance, new user creation, software installs, policy updates, and any other IT related task customers may require Create and implant Microsoft SCCM imaging solution for customers looking to streamline imaging Onsite support for customers looking to strengthen their internal IT processes and offer customers a more hands on solution

Houghton, Mi

Provide all IT related support for staff located at Isle Royal National Park HQ in Houghton, MI, Keweenaw Heritage Sites located in Calumet, MI and Isle Royale Park which is a remote island on Lake Superior.Responsible for all purchasing of laptops, desktops, servers, switches and any other IT equipment following strict government mandated guidelinesTasked with getting all sites upgraded and documented due to them having no full time IT support staff in over 5 years

Mosinee, Wi

Solely responsible for pc, printer, software, mobile device support and IT purchasing for executive officers and all other corporate staff. Total of 110 users onsite along with remote sales people and members of our board

Wausau, Wisconsin Area

IT related support for banks

First point of contact for all hospital staff and Ministry Medical Group employees Solve hardware and software issues using remote based support or transfer issues to other IT groups to resolve due to specialization of the hospital systemsUpdate technical documentation as software and hardware evolves to cut down amount of time it takes to find information to resolve user issues

Work with little to no management involvement to make sure all customer calls assigned to me where taken care of in a timely manner, customers where satisfied with work completed and all work was documented for billing.In charge of ghosting and installing all new HP computers for the City Of Wausau. This included specialized software installs for the various government offices from Zoning to Police Depts. Lead Tech for the entire Nekoosa School District. Traveled onsite 3 days out of the week to solve issues for all IT related issues. Worked in a dual Apple\Pc environment so ability to support Apple Computer issues was also necessary Main printer tech for RMM on HP and Lexmark printers calls, performed simple preventive maintenance to complete rebuilds of printers.Perform various other duties for customer base from HP warranty repairs on laptops, pcs, tablets. Updating Active Directories for new hires, Removing Malware, and any other requested IT jobs that where within my IT skill range.

Wausau, Wisconsin Area

Create documentation for installing and troubleshooting our softwareTrain users on the different features of the softwareWork with programmers to test and improve software to better reflect our users’ needsResolve program issues using phone or email for the various software packages made by Martech for the Fair and Theater Industries

Madison, Wisconsin Area

Multiple project jobs covering a large scope of various IT related tasksPC rollouts- From sites of 5 to 500. Build images based off site needs, work with vendors to ensure software works with updated systems; test, than execute system replacements with limited interruption to business workflow. Help Desk-Tasked with quickly learn a sites systems and support users, most training done on the fly due to need to increase staff for large software upgradesOther contracts include cabling sites for infrastructure updates, expanding stores, wireless upgrades, and site surveys.

Phillips, Wi

Manage operation of backup and system reports of the IBM AS/400.Install network workstations and train end-users how to use them.Repair and rebuild failed workstationsFirst point of contact for all domestic and international system issues.