Phil Lohnes Email & Phone Number

Lexington, Ma

Hopkinton, Ma

Integrated technology components into a Disk Library for Mainframe (DLm) appliance to provide competitive solution against IBM. Built new development team with focus on installation, service and reporting tools supporting complex multi-component Virtual Tape appliance.• Collaborated with product management, engineering, support, service and documentation teams to plan and deliver cost-saving tools solutions, reducing customer escalations by 30%.• Drove realistic product schedules, conducted technical specification reviews, negotiated project deliverables with program management, involved other engineering teams as needed, reviewed product documentation, established clear milestones and managed QA found defects and customer support issues to closure.• Delivered consistent results on time while exceeding program and quality objectives. Drove disaster recovery tools development and created tools to validate installation and upgrades in the field, resulting in significant installation cost and deployment time savings for EMC.

Massachusetts

Hopkinton, Ma

Formed QA team for EMC Disk Library, defined test requirements and schedule, delivered tested releases of open systems based virtual tape appliance. Reported on testing status and milestone readiness, actively participated in product release decisions, activities, schedule and product futures.• Negotiated new processes between external development partner and served as primary engineering interface between companies, ensuring company needs were met and customer issues resolved in priority order.• Drove bug management process throughout development cycle internally and with development partner, achieving partner cooperation while producing exceptional quality product. • Initiated test automation program, reviewed and targeted new tests using customer input, and formed offshore qualification team thus increasing efficiency of team while reducing qualification costs.

Hopkinton, Ma

Planned, performed and executed test plans for assorted Clariion value-add projects, including backup and recovery software certification, Clariion-specific feature characterization such as Mirrorview over IP, backup to disk testing and performance characterization.• Provided added value certification of backup systems, increasing Clariion sales and helping customers to create reliable and repeatable solutions. • Worked with leading backup vendors to ensure technology would work to company standards thus giving Clariion customers a choice.

Westboro, Ma

Evaluated and incorporated new document imaging technologies, met with customers to assess requirements, enhanced partner product offerings to meet customer needs, implemented document management solutions onsite and developed and delivered training and support for product suite.• Proposed use of alternate vendor to executive management to replace current imaging partner and product with superior technology from a different vendor. Proposal was accepted and original vendor was replaced resulting in vastly improved product offering.• Drove imaging solutions through many major health care accounts, taking market share from competition.

Hopkinton, Ma

Project Manager/Lead Engineer for PC-based integration projectDrove engineering and QA teams to deliver product requirements on schedule. Ran launch meetings, managed alpha and beta test programs and provided product training. Conducted weekly product launch meetings to keep project focused and on schedule. Led testing activities of other engineers and provided team’s focus and direction. Recruited external partner to provide missing emulation technology and integrated technology in EMC products.

Westboro, Ma

Performed qualification and support activities on emerging object oriented client/server office automation system. Served on committee to deliver a standardized QA process for ISO 9000 certifications. Hired, trained, and supervised summer interns with goal to plan, execute, and document tests for assorted components of the CEO and Object Office systems.

Westboro, Ma

Participated in qualification activities of over 10 CEO revisions and updates (CEO is Data General’s office automation system) - Primarily responsible for upgrading existing tests, creating qualification and test plans, building tools, executing planned tests, and coordinating alpha test.