John L. Email & Phone Number

Scituate, Ma, Us

Waltham, Massachusetts, United States

Work directly with the leaders of the Services organization providing essential support and leadership in managing the day-to-day operations of implementing solutions and improving organizational effectiveness and efficiency.Design, develop and deploy data driven information solutions to facilitate performance improvement initiatives and identify opportunities for margin expansion . Quantitative model building to evaluate various business scenarios to support performance improvement strategy formulation.Collaborate with cross-functional teams and senior leadership to define and implement key performance indicators (KPIs) that align with the organization's strategic goals. Establish monitoring systems to track and measure performance against established KPIs, identifying areas of improvement and implementing corrective actions as necessary.Leverage technology and data analytics to streamline operations and drive data-informed decision-makingLead change management efforts and integration of new processes and technologies. Develop and implement training programs to promote a culture of continuous improvement and operational excellence within the organization.Collaborate with internal/external stakeholders to drive operational alignment and facilitate effective communication and information flow. Prepare and deliver clear and compelling presentations, analysis, and materials to convey strategies, initiatives, and progress.

Sioux Falls, South Dakota, United States

This role leads all aspects of program management; developing and implementing strategic, large and/or multi‐phased programs from original concept through final implementation, creating detailed work plans, schedules, project estimates, forecast, budget reports, resource plans and executive status reports. It requires highly disciplined execution and coordination between cross functional departments and several external vendors.

The Senior Director of Project/Program Management is responsible for establishing and driving SONIFI’s Program Management Office’s best practice guidelines and operational metrics standards to enable SONIFI teams to successfully and effectively deliver technology solutions to our product and customer needs. This role also included all aspects of leading, developing, and implementing large cross functional multi-phased programs from original concept through final implementation, creating detailed work plans, schedules, project estimates, resource plans and executive status reports.

Waltham Ma

Work closely with Product Line leadership to ensure strategic and business goals are achieved consistently.Accountable for implementation and effective adherence to Product Life Cycle Processes (PLC) spanning - Product Planning, Product Execution/Launch, and Lifecycle Management (LCM) Ensure new product idea velocity and quality is maintained and ideas progress through the Ideation process (Idea filtering, Idea refinement, Idea Definition, Concept Development, Solution Design, & Release Planning)Ensure ongoing success of launched products through post-launch performance tracking and support sales and channel to drive customer adoption.

Waltham, Massachusetts

Established a PMO organization for an Engineering & Technology division with a budget of 38 million dollars. Developed a channel of communication providing program status, financial health, risk mitigation, performance metrics tracking, and business intelligence visibility to inform key stake holders and executive Leadership. Created best practice standards and methodologies into a project management discipline and developed controls to assure processes and methods used are consistent and align with the PMO framework.Provided guidance and oversite to a staff of 10 program managers responsible leading cross-functional development on new technology from design through delivery.

Cambridge, Mass

BioRAFT is a Research, Compliance and Safety software company. I was brought on as part of the leadership team to grow the Professional Services department and establish best practices, standards and procedures for program and project management. Program managed customer implementations. Lead cross functional teams, held regular program reviews, drove progress towards milestones and deliverables.

Directed an organization of 60 project management professionals and supporting staff dispersed throughout the United States delivering Healthcare software solutions. Provided oversite and guidance on a portfolio of 150+ projects totaling $250 million dollars in net new bookings revenue. Provided guidance and oversite in creating best practices to maximize speed to revenue and maintain customer relationships that promote retention and loyalty.Developed; fiscal year budget and resource management plans, performance analytics around revenue cycle time, project delivery metrics and customer satisfaction metrics.

Responsible for managing a team of 10 Project Managers and 6 Programmers.Transformed an implementation process which decreased the revenue cycle time (contract signature to first revenue) by an overall 40%. Introduced operational efficiencies increasing client billable hours resulting in $340,000 in COGS savings

Responsible for managing a team of 10 Project Managers and 6 Programmers.

Responsible for the complete project management life cycle methodology implementing state of the art speech recognition software. Averaged a 9.5, out of 10, on Customer satisfaction surveys. Provided on going account management and maintained client relationships.

Bachelor Of Business Administration - Bba, Businuess/Computer Science

2 Year Certificate Degree Program, Management Information Systems, General

On-Line Classes, Information Technology Project Management

Activities and Societies: COURSE WORK: Scope Management, Time Management, Cost Management, Risk Management, Effective Communication.