Cody Jackson Email and Phone Number

• Cultivated interpersonal skills by building positive relationships with others.• Acted as a team leader in group projects, delegating tasks and providing feedback.• Worked well in a team setting, providing support and guidance.• Gained extensive knowledge in data entry, analysis and reporting.• Organized and detail-oriented with a strong work ethic.• Demonstrated leadership skills in managing projects from concept tocompletion.• Completed paperwork, recognizing discrepancies and promptlyaddressing for resolution.• Monitor security feeds and conduct daily physical hazard inspections• Used strong analytical and problem-solving skills to developeffective solutions for challenging situations.• Respond to accidents and assist guests/employees during emergencysituations• Conduct investigations, gather evidence, and facilitate interviewswith relevant parties• Complete required shift reports and maintain confidentiality of allsecurity documents• Tasked with creating procedures for the department• Escorting and dealing with crowd control with NHL teams, Musiciansand Actors to Rogers Place• Successful completion of the NHL bubble• Successful completion of the IIHF world juniors bubble• Worked effectively in fast-paced environments.

• Knowledge of video and audio surveillance equipment, paging, and radio communications equipment• Answer questions from patrons and promptly attend to medical emergencies on premises• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.• Monitor and authorize entrance and departure of employees, visitors and other persons to guard against theft and maintain security of premises• Defuse volatile situations before they escalate• Question and/or investigate suspicious individuals and personnel• Leveraged physical or verbal techniques to investigate suspiciousactivities and resolve concerns.• Assist with violent, assaultive, and combative individuals• Apprehend or evict trespassers• Investigate reports of theft, alarms, and general disturbances• Report and investigate fire hazards, property damage, trespassersand minor violations• Ensure areas are secure (locked/unlocked)• Write reports of daily activities and irregularities such as propertydamage, theft, etc.• Updated shift logs and produced daily reports to document securityactivities and specific incidents.• Patrolled internal building spaces and facility grounds to identify anddeter threats to assets.• Conducted training sessions for new security personnel to facilitatecompliance with security protocols.• Secured premises and personnel by patrolling property and monitoring surveillance equipment.