Hi, I’m Cody—a dedicated IT support professional with a solid foundation in troubleshooting and tech problem-solving. I love helping people navigate tech challenges, whether it’s untangling network issues, setting up new systems, or just making sure things run smoothly day-to-day. Over the years, I’ve gained a strong understanding of help desk tools and processes, from managing user accounts and remote support to hardware troubleshooting and security basics.But here’s what makes me a little different: along with my help desk skills, I’m also into web development. I enjoy building responsive websites and apps with HTML, CSS, JavaScript, and frameworks like Tailwind CSS. This has taught me to see tech challenges from both the support and development perspectives, helping me bridge the gap between back-end and front-end issues in a way that benefits everyone involved.I’m constantly learning and pushing myself to stay on top of new trends and skills, so I can be the best support for my team and users. Let’s connect if you’re looking for someone who brings a mix of tech expertise, curiosity, and a people-first approach to IT support.