Information Technology Coordinator
CurrentSite IT point of Contact for IT Hardware and Software support, and IT Project Coordination.Manage and support for VOIP systems for multiple sites. Collaborate with suppliers for printers, hardware, and various types of printers, for support, contract agreements, and pricing negotiation. Manage support for internal infractustructure including firewall maintenance, security deployments and other security preventive processes. Manage and maintain all site group policies, access management, and support security for SAP users. Developed and configured image for all computer deployments for Itafos. Create, maintain, and manage site IT budget, for hardware, software, utilities, routine, and IT capital projects. Continually strive for cost reduction and continuous improvement for the site in various projects and management skills. Provide site support for end users including account activation/deactivation, in person support, and other interactions. Create detailed training and reference guides for employees for new and existing processes.