• Successfully maintain secure database of user accounts and implement security roles and authorizations in a high-volume environment• Provide technical support to resolve complex issues• Researched, determined business applications and led the company in first Azure certification, bringing additional marketability to team • Assist team members with understanding and application of technical processes and procedures by using alternative training methods

• Design unique graphics using image manipulation programs to create marketing templates and advertisement material

• Evaluate and complete support needs, including implementing security roles and authorizations as well as providing daily support for user access to SAP systems

• Create, develop and maintain website dedicated to ecommerce sales• Brand and market products, manage order fulfillment and provide service to delight customer base• Establish working relationships with retailers