Cody Webster Email & Phone Number

Omaha, Nebraska, United States

Midwest

• Responsible for supporting and managing the relationship with 17 dealers across 5 states. • Interview and onboard new hires at the dealer level. • Present new product offerings to the dealer base, and develop strategies for each group to maximize their sales. • Generated $14M in sales during the COVID-19 pandemic. • Ranked in the top of Area Sales Manager in the Midwest Region,

Kansas City, Missouri

• Responsible for staff assignments, hire, coaching, counseling of all staff members. • Total booth management for paint of F-150 and Transit. • Chemical inventory and dosage, water treatment, equipment maintenance schedule and verification. • Daily status report to Ford Executive Management concerning all functions of air quality, water quality, and paint booth quality. • Report monthly safety concerns, conduct weekly staff meetings, safety meetings, inventory verifications and training.

Greater Omaha Area

• Managed IT sales and IT service departments, and responsible for 3 locations. • Responsible for budget creation, staff planning, department P/L, and overall field performance and measurable growth achievements. o Installed a Help Desk, and increased field performance, o Decreased response time from over 5 hours to 1.7 hours on average. o Increased first-call effectiveness to over 80%. o Increased annual gross margin from 41% to 50% within 2 years. • Managed monthly sales goals/weekly performance meetings of both. • Added average of 1-2 clients per month, each with 15 to 75 seats per client. • Negotiated all contracts with NOC provider, to include pricing/offering/support.

• Led a team of 10 managers and a team of 375. • Responsible for the P/L, and managed sales goals, service performance indicators, and strategy development. • Responsible for large account growth, and added FNB Tower, and the City of Omaha to the customer portfolio. • Increased satisfaction number from 62% to 93%. • Increased bottom line performance from underperforming to industry standard.

• Responsible for largest branch in the region; managed Sales and Service, held P/L responsibility. • Managed 12 routes, with 3 sales reps, 1 Service Manager, and 3 Admin as direct reports. • Responsible for all claims resolution, State inquires, State inspections, and State and local compliance. • During tenure, achieved no violations, no loss of time for employees, accidents, nor customer claims.

• Responsible for all Service staff including parts, warehouse, delivery, and IT sales, design and service. • Managed growth and bottom line increases. • Achieved Service Department growth of revenue by 50% during tenure, and gross margin growth from 35% to 52%. • Created rebuild center, field standards for consistent training procedures.