Cody Lamb Email & Phone Number

Winston Salem, North Carolina

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, and resolving issues. Assist the Member Experience Manager in managing 10-15 associates at the member service desk, club pick up, and marketing. Scheduling, hiring procedures, annual evaluations, coaching for improvement, delegation, team building activities and much more to support day to day club operations. Responsible for outside sales that involved scheduling and attending company events, small business grand openings, health fairs, and other appointments to obtain and meet goals for new sign ups and renewals. Sales Pro experience with generating leads and creating more sales for the company by nurturing potential new members and working them through the sales path to a "won" prospect. Manages company directed initiatives that involve cold calling territory with up to 4 other marketing associates with the goal of acquiring new business members. P&L, sales planning, maintains membership budgets, index to plan, member retention, B2B, clerical duties and other similar tasks.

Winston Salem, North Carolina

Builds new business and memberships for the Company by providing information to Members on membership types and benefits, credit sign-ups, and upcoming meetings or appointments, giving tours to prospective and current Members, completing and maintaining marketing recaps and other required documentation, and identifying and acting on membership growth.Solely focused on acquisition of new members by being the face in the community. Attending community events and working closely with HR teams at major companies in the area. Responsible for all companies employees ranging from 100-1,000. Being a point of contact for them and creating a great member experience to boost company profit, sales, and reputation.