Cody Mirtl Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

• Developed and optimized data-driven customer retention strategies to increase player engagement and revenue. • Executed personalized lifecycle marketing campaigns across email and push channels using data segmentation and behaviour analysis. • Collaborated with marketing and product teams to enhance customer journeys, A/B tested campaigns, and optimized communications to boost conversion rates and player loyalty.

• Led retention strategies to maximize customer lifetime value and loyalty• Created and implemented targeted lifecycle marketing campaigns• Utilized data segmentation, behaviour analysis, and A/B testing for optimization• Collaborated cross-functionally to enhance customer touch points• Improved churn rates and boosted customer engagement

• Managed affiliate relationships to drive acquisition and revenue growth• Negotiated commission structures and launched affiliate campaigns• Optimized partnerships through data-driven insights• Attended industry events to expand networks and strengthen relationships• Increased affiliate activity and program growth

San Jose, Costa Rica

• Provided high-level customer support, resolving inquiries efficiently• Maintained customer satisfaction and loyalty through clear communication• Collaborated with internal teams to address issues and improve processes• Enhanced customer experience through timely and customer-centric interactions• Focused on problem-solving to ensure quick and effective resolutions

Montreal, Quebec, Canada

North Bay, Ontario, Canada