Cody S. Email & Phone Number

Palmetto, FL, US

Sun City Center, Florida, United States

• Lead daily registration processes, ensuring adherence to departmental policies.
• Oversee report reconciliation and Quality Assurance (QA) processes, resolving red flags and ensuring data accuracy, timely billing, and compliance with industry standards.
• Provide hands-on leadership, supporting staff and fostering a team-oriented environment to consistently maintain high service standards for both patients and medical personnel.
• Introduced an effective method for tracking patient assignments, enhancing communication and efficiency within the ED.
• Developed and implemented a training syllabus to guide new hires, setting performance goals and addressing gaps in cross-training to improve department flexibility.
• Collaborate with leadership on staffing decisions, leveraging a strong understanding of team dynamics to optimize resource allocation and maintain smooth operations.

Jacksonville, Florida, United States

• Managed physician credential verification and privilege renewal for diverse services, including OB/GYN, Internal Medicine, and Family Medicine, ensuring compliance with accreditation standards.
• Coordinated policy proposals for the organization’s Policy and Bylaws Committee and recorded minutes during their monthly meetings.
• Fostered seamless communication between medical and administrative teams by maintaining proactive contact with applying physicians throughout the credential verification process, effectively navigating challenges with.
• Demonstrated expertise in compliance with accreditation standards from the Joint Commission and NCQA.

Jacksonville, Florida, United States

• Collaborated with medical and administrative teams to enhance training and education initiatives for healthcare professionals.
• Served as a versatile live model, portraying nurse and patient personas in medical simulations, ensuring realistic and impactful training scenarios.
• Engaged in diverse simulation scenarios, including challenging conversations and delivering difficult news, by demonstrating effective communication strategies and realistic interactions.
• Consistently received praise for creating engaging learning experiences that mirrored authentic clinical interactions, setting a standard for fellow standardized patients and enhancing the realism of training scenarios.

Jacksonville, Florida, United States

• Contributed to the Wayne and Delores Barr Weaver Simulation Center by supporting accreditation procedures and managing cadavers, including revising the tissue tracking log and assisting simulation technicians.
• Gained firsthand insights into medical practices by shadowing Mayo physicians during clinical and surgical procedures.
• Developed proficiency in operating the department’s Ultimaker 3D printer and Cura software, creating 3D training resources for cricothyrotomy and arterial line procedures.
• Improved communication and procurement processes by updating the medical equipment inventory log with vendor contact information.

Jacksonville, Florida, United States

• Managed worker's compensation and return-to-work processes, guiding Area and Operation Managers to ensure adherence to protocols and achieve efficient injury management.
• Coordinated treatment plans for injured associates, emphasizing self-care and health literacy, resulting in the lowest number of open injury cases across all shifts.
• Conducted research on alternative pain management options and promoted evidence-based practices for musculoskeletal (MSK) conditions.
• Led medical emergency situations, leveraging my EMS and ED background to ensure swift and effective resolution to medical crises.

Jacksonville, Florida, United States

• Streamlined clinic procedures by coordinating patient preparation for evaluations and treatments, fostering smooth coordination between medical staff and patients.
• Assisted physicians with tasks such as cortisone injections, surgery scheduling, and ordering prescriptions and therapies while implementing and optimizing charting practices for thorough documentation.
• Performed minor post-operative treatments, including dressing changes and suture removal, to improve operational efficiency and enhance patient-centered care.
• Refined CPT codes for an updated surgery scheduling form, improving billing accuracy and coordination with surgery locations.
• Successfully trained new Scribes, and Administrative Assistants in Athena order entry, medical terminology, and specific protocols for consistent and accurate documentation of hand, wrist, and elbow conditions.

Sarasota, Florida, United States

• Led critical tasks in the Emergency Department, including triage, vital sign assessment, 12-Lead EKGs, and Accu-Chek tests, ensuring timely and accurate patient care.
• Executed additional responsibilities such as specimen collection, CPR administration, and surpassing standard EMT-B school curriculum with proficiency in blood draws and IV insertion.
• Successfully managed high-stress situations involving Baker Act and Marchman Act patients, showcasing strong interpersonal skills and the ability to deescalate intense emotional scenarios.
• Responded adeptly to the challenges of the COVID-19 pandemic, displaying commitment to safety through swift adaptation to strict PPE protocols and rigorous sanitization practices.

Bradenton, Florida, United States

• Exemplified service excellence, fostering positive patient experiences during registration processes.
• Managed diverse responsibilities, contributing to the seamless operation of the ER..
• Registered an average of 50 patients per shift, demonstrating meticulous attention to detail in managing patient information.
• Enhanced transparency in the billing process by effectively informing patients of admission procedures, financial responsibilities, and collecting patient liable amounts.

South Bradenton, Florida, United States

• Conducted interviews for an average of 40 patients per shift, ensuring accurate collection of account information and required signatures, demonstrating meticulous attention to detail.
• Maintained a stellar 95% Quality Assurance (QA) rating by adhering to AIDET patient communication guidelines, fostering excellent patient interactions and contributing to overall patient satisfaction.
• Showcased strong organizational skills by efficiently converting patients to observation/inpatient status with accurate bed placement and initiating prompt authorization processes.
• Exhibited adaptability and leadership within the team by assuming the additional responsibility of Insurance Verifier during weekends, highlighting proactive problem-solving and teamwork.

Bachelor Of Healthcare Administration, Health/Health Care Administration/Management

Certification, Emergency Medical Technology/Technician (Emt)

Associate Of Arts - Aa

Master Of Computer And Information Technology - Mcit, Computer And Information Technology