Daniel Coelho Email & Phone Number

Rotterdam, ZH, NL

São Paulo, Brasil

Sao Paulo, Brazil

As a Tech Lead I led 15 engineers in 3 agile teams on designing, developing and continuously improving digital products for Whirlpool's E-commerce operation, considering as the three most important pillars: a strong relationship with stakeholders, data security and user experience. I drove the implementation of a framework for obtaining and making broadly.

Sao Paulo, Brazil

Responsible for planning, executing and leading projects for Whirlpool’s E-commerce, such as operational efficiency improvements, implementation of customer relationship platform and RPA (Robotic Process Automation) system. I led the forum of prioritization and budget management of E-commerce business, establishing a method based on strategic and financial.

Sao Paulo, Brazil

• Agile project management and process optimization for the foundation of the Dexco’s Shared Services Center.
• Business owner with IT and Digital teams for improvements and revamping of SSC systems.
• Implementation of a management model for the SSC based on data, strategic and operational KPIs and SLAs for the operation, aiming on continuous improvement of our services.
• Continuous assessment of opportunities of processes automation, followed by leading their implementations, generating cost savings and performance increase of repetitive tasks and helping leadership to focus on strategy.
• Implementation of a service desk platform (Jira Service Desk) for managing requests of clients, suppliers and collaborators, starting in the SCC and then expanding to other areas of Dexco.

Sao Paulo, Brazil

• Managed the design of new processes for the implementation of the Dexco’s SCC
• Responsible for the governance and improvements of the SCC systems
• Dissemination of agile culture for project management and operational routines, based on Scrum and Kanban.

Sao Paulo, Brazil

• Product Owner for solutions for Institutional Communication app and Ombudsman management platform.
• Responsible for the quality assurance in projects of our e-commerce platform.
• Reduction of operation costs by discovering and documenting the architecture of the company’s systems and working in optimizations.

Belo Horizonte, Minas Gerais, Brazil

• Modelling and simulation of industrial processes for costs reduction, purge reduction and improvements on production.
• Continuous improvement of Engineering calculation and projects digital tools.

Belo Horizonte, Minas Gerais, Brazil

• Led the implementation of the IT area, for the management of company’s methods and construction of digital tools.
• Directed training events, lecturing in sessions of Advanced Excel, Automation with VBA, Power Point and programming for the academic community.
• Implementation of a management method based on strategic and operational KPIs.

Belo Horizonte, Minas Gerais, Brazil

• Development of software based on Linux for personal computer OEMs using Java, PHP and Python.
• Translation of software and documentation of systems from English to Portuguese.
• Supervision of 4 people from customer care team.

Bacharelado Em Engenharia, Engenharia Química

Undergraduate Exchange Student, Chemical Engineering

Projeto de conclusão de intercâmbio acadêmico: "Modelling a Simple Tubular Fluidised Bed Reactor in COMSOL - A modelling and simulation.

Iniciação Científica, Modelagem E Simulação De Processos