Served as key communicator / facilitator between intercompany divisions, field supervisors and shop / office staff ensuring all staff members understood responsibilities for ongoing and upcoming jobs. Certified all equipment was present and had been quality controlled before being dispatched to rig sites. • Supervised and mentored crew of 3 shop personnel ensuring adherence to productivity, safety, and technical procedures. • Mentored 5 entry-level employees to higher positions within company. Educated and trained employees to understand broader scope of company mission, set goals and objectives to further career. Company benefited by promoting reliable cross-trained employees with high level of understanding equipment and processes.• Facilitated 135 field supervisors requests by staging equipment and providing technical support, that promoted minimal time in onsite shop creating quality time off for field supervisors while retaining critical staff.• Promoted company image and technology to clients, employees, and community through fundraisers, workshops, job shadows and summer students.• Traveled to assist set-up of new branches and / current operation facilities in meeting cost, inventory efficiency and adherence to company procedures and processes globally. Reduced number of new assets needed to be manufactured while some were idle in other regions.• Transitioned ISO 9001 standards into shop successfully passing internal / external company audits that ensured placement on client’s vendor list for continuous secured work.

Operated MWD system cleanly, safely and efficiently on remote well sites in accordance to company policy and client-driven needs.• Served as customer service representative for operational or technical questions clients had pertaining to MWD. Communicated capabilities of technology that guaranteed it was used to fullest potential within operating parameters and all data collected was received and understood. • Acted as training mentor and competency assessor for new employees and junior staff resulting in all critical quality procedures executed and fully understood..

Provided maintenance and repair on MWD downhole tools and surface systems, dispatched and inventoried all MWD equipment being sent to well sites. On call 24 /7.