Colby Hircock Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Toronto, Ontario, Canada

Mississauga

• Developed a marketing strategy from scratch to increase lead generation. • Plan, execute, monitor and report on all digital marketing campaigns. • Set marketing budgets, and developed 6 month budget needs projections based on past marketing results.• Run A/B and Multi-variate tests to look for optimization opportunities.• Plan and implement ad campaigns on Google Ads to expand channels and customer touchpoints. • SEO copywriting, keyword and competitive research and… Show more • Developed a marketing strategy from scratch to increase lead generation. • Plan, execute, monitor and report on all digital marketing campaigns. • Set marketing budgets, and developed 6 month budget needs projections based on past marketing results.• Run A/B and Multi-variate tests to look for optimization opportunities.• Plan and implement ad campaigns on Google Ads to expand channels and customer touchpoints. • SEO copywriting, keyword and competitive research and analysis using SEMRush. • Edit website content to reflect SEO keyword strategy and provide UX and design input for a site upgrade project.• Assist with customer service by handling customer service cases by phone, email and text message. Achievements• Successfully planned and executed an expanded campaign structure for Facebook Ads, Google Ads Search and Display. • Saw an increase in leads generated of 300 between February and March 2020 while reducing total CPA by 20%.• Successfully assisted in resolving a large backlog of customer service and A/R issues, primarily missed payments, leading to increased cash flow for the organization. Show less

Mississauga, Ontario, Canada

• Data entry of sales leads to MS Excel which were received through email in MS Outlook. • Gather information from Oracle CRM and JDE to assign the lead to the appropriate sales rep.• Coordinate all leads to and from a sister company, Konstant. • Conduct outreach calls with employees who are eligible for the Sales Leads Program to gain qualitative data to identify areas of improvement and improve program participation rate.• Assist Supervisor and Analyst with report generation… Show more • Data entry of sales leads to MS Excel which were received through email in MS Outlook. • Gather information from Oracle CRM and JDE to assign the lead to the appropriate sales rep.• Coordinate all leads to and from a sister company, Konstant. • Conduct outreach calls with employees who are eligible for the Sales Leads Program to gain qualitative data to identify areas of improvement and improve program participation rate.• Assist Supervisor and Analyst with report generation in MS Excel. • Assist Supervisor and Analyst with creating Standard Work Process Sheets as a part of the Toyota Production System. • Assist with training of the new permanent coordinator. Achievements • Made significant contributions to clearing a large backlog of won leads which needed to be processed for commission payout through the program. Between July and October 2019, we saw two to three times ($30,000 - $45,000) the average monthly payout of $12,000 - $15,000. This helped gain the team company wide recognition and an increase in program participation rate. Show less

Mississauga, Ontario, Canada

-Assist customers with finding the right types and quantities of landscaping materials needed for their projects.-Make sure yard is tidy and organized.-Replenish bagged product using a bagging machine.-Load trucks and trailers with bulk materials using a front-end loader.-Cold call sales to companies bidding on government contracts.

Bowmanville, Ontario, Canada

-Drive sales of Rogers services including TV, Internet, home phone, cell phone plans, tablet data plans and Rogers Mastercard.-Assist customers with device issues and account issues.-Closing, opening and bank deposit responsibilities.

Various

• Maintain consumer and small business customer relationships by continually meeting their technology needs through product expertise and solution based selling. • Track KPIs of the technology sales team and conduct coaching sessions to improve team salesmanship. • Maintain the technology department by ensuring all products are properly displayed and the area is neat and clean, by coordinating tasks with technology associates. • Assist technicians with basic computer fixes… Show more • Maintain consumer and small business customer relationships by continually meeting their technology needs through product expertise and solution based selling. • Track KPIs of the technology sales team and conduct coaching sessions to improve team salesmanship. • Maintain the technology department by ensuring all products are properly displayed and the area is neat and clean, by coordinating tasks with technology associates. • Assist technicians with basic computer fixes. Achievements • Staples Star Award, October 2014: One of three awarded within the district for exemplary salesmanship Show less

Honours Bachelor Of Arts, Digital Enterprise Management

Traditional business management with a focus on e-commerce technologies and strategies.

Certificate In Digital Communications