A Luxury Automotive Sales Consultant responsible for providing exceptional customer service and building strong relationships with clients to drive sales of our luxury vehicle offerings. Works closely with prospective buyers, guiding them through the sales process while ensuring their needs and desires are met to deliver an exceptional luxury car buying experience.Responsibilities:• Engage with prospective customers in a professional and knowledgeable manner to understand their automotive needs and?preferences• Showcase the features and benefits of our luxury vehicle models, highlighting their superior performance, craftsmanship, and cutting-edge technologies.• Conduct test drives, explaining the vehicle's performance capabilities and answering customer inquiries.• Effectively present and negotiate pricing options, financing, and leasing terms to prospective buyers, aiming for mutually beneficial agreements.• Build and maintain a strong client base through networking, referrals, and proactive outreach efforts.• Keep up-to-date with industry trends, new luxury vehicle models, and competitive offerings to provide accurate and relevant information to customers.• Collaborate with the sales team and other departments to ensure a seamless and exceptional customer experience.• Maintain thorough knowledge of all sales processes, policies, and procedures.

The founder of MVMNT Sports, one of Canada's largest distributors for at-home gym equipment. We believe in making home gyms accessible and affordable for everyday Canadians. We take a customer-centric approach to our business, offering you attentive, personalized service, alongside an incredible quality product.• Built an Ecommerce brand that distributes fitness equipment across Canada• Developed an omni-channel sales and marketing plan to maximize revenue• Created SOP’s for customer service and sales process• Structured Customer Success KPI’s to improve client experience• Managed manufacturing and shipment schedules to balance inventory levels• Reported on sales daily, weekly, and monthly to analyze trends• Maintained a website conversion rate higher than industry standards• Created a review and referral system that drove new and repeat business• Installed automation to streamline sales, fulfillment, returns, and reviews

The Program Advisor is effectively the client’s go-to person and coach between workshops. A Program Advisor is a master of all of the Strategic Coach tools and concepts, and we each work with hundreds of the world's top entrepreneurs at helping them scale their business while leading an uncompromising quality of life.• Coached and mentored entrepreneurs on strategies and tools between workshops• Participated in entrepreneurial workshops to support and guide clients• In charge of customer success for new coaching clients to ensure a smooth transition• Focused on client retention and renewal after program completion

• Managed a cross-functional sales and customer service team• In charge of scheduling, vacation, and payroll• Created monthly and annual sales targets in line with business objectives• Responsible for reporting sales and KPIs daily, weekly, and monthly• Onboarded and trained team members in product knowledge, sales and customer service• Developed and maintained inventory levels and relationships between stores• Implemented CRM and client outreach systems for the business

•In charge of client relationship management and sales development•Coordinate and lead sales efforts with other sales resources (e.g., CRM software, Product Specialists, and Sales Manager) •Achieve monthly and annual sales targets•Develops business through CRM software and lead generating•Establish, maintain and develop relationships with potential customers who have been identified as target clients in order to meet corporate objectives and sales growth.•Analyze customer needs and interests in order to achieve targets and create strategic development plans.•Develop and prepare high impact presentations of products.•Familiarize self with industry trends and competitor offerings.

• Selected to do specialized training based on excellent sales and customer service• Participated in private client events to build loyalty with top-tier customers• Trained stores on successful clienteling and communication techniques• Recognized by the VP of Tiffany & Co for outstanding customer service• Individually increased store reviews, ranking, and NPS