Colby Hempel Email & Phone Number

United States

Greater Philadelphia

Pennsauken Nj

Establish and maintain customer relationships.Research products, services, and solutions for existing and potentialcustomers to meet their automotive and financial needs.Manage all sales interactions, quotations, presentations, andcommunications.Achieve and exceed sales revenue targets.Assist in business planning & shop development.Reach out to customers via cold calls, follow up on sales leads.Maintain agreed upon sales margins.Manage all daily shop service scheduling.Vehicle condition reporting.Manage all company social media posting, ads, and operate shopaccounts.Approve incoming invoices, outbound credit card payments.Manage product and shop supply receiving and purchasing.High pressure problem solving.Manage customer service interactions, warranties, customer support.Oversee vehicle repair processes.Holds daily technician meetings regarding productivity, job progress, etc.Maintain a professional and safe work environment

Lumberton, New Jersey, United States

Maintained, upkept, and implemented new features on the companywebsite.Distributed and updated product safety sheets, and product manuals.Directly worked with customers to satisfy their needs and provide anydocumentation and information for product.Troubleshot, performed hardware repairs, and maintained office PC’s.Provided remote tech support for the sales team.Purchase order entry.Gathered monthly sales data for management.Tracked shipments and production from beginning to end process.Worked with the sales team to assist in order processes.

Performing consultations and one on one lessons with clients.Diagnosed and repaired electronics.Troubleshooting electronics and making repair estimates.Ran diagnostics and functionality tests on electronics.Managed shipping and receiving via UPS.New PC Setup & Configuration

Edited and managed workflow of photoshoots.Made calls and performed client interactions.Assisted in photo shoots within a studio environment.

Met hourly and monthly sales quotas.Greeted and interacted with customers from 5 minutes to hours each.Analyzed a customer's needs and made recommendations on product.Managed and upkept inventory.Handled funds at the register.Cleaned, organized, and restocked department.