Colin Mckenzie Email & Phone Number

Brisbane, Queensland, Australia

Key Responsibilities:Responsible for product Support with Channel Partners / Resellers with Products such as Panasonic IP Telephony, Panasonic Intercom Systems, PanaCloud, Avaya IP Telephony, Avaya Cloud, Unified Communications, Yealink, CCTV, Plantronics, Cytrack, Gigaset, Jabra, Netgear, CommSoft.Generate and promote sales and marketing programs with Vendors and Channel Partners. Customer and Channel Partner presentations, workshops, demonstrations, product sales training,pre-sales architecture, solution sales and delivery of ICT Solutions.

Brisbane, Queensland, Australia

Dual role of lead technician and operations manager Operations roles include Provisioning of Telco Carraige services.Implementing and assuring TCO compliance.Implementing billing and rate plans.Project Management (Scheduling, resourcing, delivery, close out)Estimating & Tendering telecommunication jobs/projectsCustomer/Stakeholder Management Team Leadership (inc Scheduling, team management)Quality Control (delivery assurance)Inventory Control.Implementing customer service and compliant handling procedures.Project Management and supervision of staff/contractorsTechnical role included:Installation, maintenance and helpdesk support for PABX, Hosted Voice, LAN, WAN and wireless equipmentProvisioning and installation of Fixed and IP carriage services.Implementing Provisioning and Monitoring servers for SIP-Hosted Voice productsImplementing Syslog server for monitoring of PABX and Network equipment.

Brisbane, Qld

Solutions for Data and Communications

Brisbane

Sales, installation and maintenance of Shoretel and Zultys IP PABX, and software packages.Sales, installation and maintenance of Panasonic PABX, Key Telephone Systems, PA systems, and telephone software packages.Design, costing and installation of Structured Data CablingDesign, costing and installation of LAN HardwareDesign, costing and installation of Fibre Optic cabling.Commission Testing of Structured Cabling, Fibre, and LANProject Management and supervision of staff/contractorsProvisioning of Network Carrier services.

Greenwich, Sydney, Suva, Shantou, Kona, Auckland

The Southern Cross project consisted of the building of a Fibre Optic transmission network across the Pacific, linking Australia, NZ, Hawaii and US .This involved the laying of Fibre Optic Cable and submarine repeaters across the Pacific and the provision of nine Cable Stations in four countries. My role in the project was to supervise and implement all installation and testing activities in any one of these Cable Stations. Technical: Installation, Acceptance/Commissioning Testing of the following equipment: WDM Submarine Line Terminating Equipment (Alcatel OALW16. OALW40. OALW64) SDH ADM and Digital Cross Connects. Submarine Line Power Feed Equipment Alcatel 4400 & 4200 PABX Newbridge and Cisco Routers Other LAN and DCN equipment Supervision and Maintenance of NMS servers/workstations, running UNIX/Openview Platform. Testing and Supervision of Submarine Cable and Repeaters.Supervision and Management : Supervision, and Quality Assurance of all Station Installation. Supervision of all Acceptance and Commissioning Tests. Evaluation, and implementation of Test and Maintenance procedures. Ensuring compliance, with Occupational Health and Safety requirements. Daily/Weekly reports to System Engineer, Project Manager, and Management. Recording and collating Test Results. Supervision of Testing/Installation staff and contractors. Liaison with Shipping/Custom agents for the proper delivery of imported Test equipment and Hardware. Ensuring schedules for installation, testing, and commissioning. Ensuring compliance of all equipment with agreed Customer Acceptance requirements. Sign off acceptance with Customer.