Cole Dockter Email & Phone Number

Washington, District Of Columbia, United States

- Pioneered the ETL process of telecommunications data from a user-controlled environment to an automated cloud experience with technologies such as AWS EC2, ECR, ECS, Fargate, RDS, CodePipeline, CodeBuild, and S3.- Ingested data into Pandas data frames before cleaning, transforming, and loading into PostgreSQL instances hosted on AWS and Heroku, where results were queried, processed, and exported to figures displayed on the TeleGeography website.- Built containerized applications with Docker resulting in easier application deployment, automation, and scalability.- Optimized full-stack Python-flask and Ruby on Rails applications with faster queries, new front-end designs, and additional features for the infrastructure team.

Greenville, South Carolina, United States

- Developed internal reporting with SQL and Tableau helping customer service managers incentivize agents based on their performance.- Rebuilt customer service reporting after a company migration from Avaya Communication Services to RingCentral, resulting in more accurate agent incentives & low reporting downtime.- Mentored new analysts after a company merge with Caliber Home Loans, assisting them with Tableau, SQL, and other general knowledge about the analytics department.

Master Of Science - Ms, Computer Science

Bachelor Of Science - Bs, Mechanical Engineering