Cole Lampman Email & Phone Number

I’m Cole, a User Researcher and Experience Designer with 7 years of experience collaborating with stakeholders to seek out creative ways to solve critical challenges. My background is in qualitative research and prototyping. I earned a master's degree in Human Factors and Information Design and possess a solid foundation in psychology as it relates specifically to UX, augmented by theoretical frameworks from my bachelor's degree in Sociology. Before transitioning to UX, I worked as an Enterprise Software Consultant, gaining expertise in stakeholder management, cross-functional collaboration, and creative problem-solving. In the HR SaaS space, I spearheaded the implementation of new benefits and learning management software, working closely with Project Management and Engineering teams. While the collaborative environment was rewarding, I sought a role with a greater impact on product usability. My User Research experience spans various industries, including consumer electronics, educational software, government agencies, and health-tech SaaS platforms. I place empathy at the center of my work and apply UX design principles to all aspects of my research:✅ Improved data accuracy and facilitated more efficient and insightful analyses by implementing a standardized note-taking framework for research assistants, enforcing consistency and comprehensiveness in documentation.✅ Streamlined collaboration and increased analysis efficiency by 20% through the strategic transition of collaboration tools to Dovetail. This centralized hub linked recordings to transcripts, eliminating redundancies in usability session reviews.✅ Recognized by the Executive Director of my consulting firm for creating a comfortable environment for elementary school-age participants, addressing potential nervousness, and eliciting enhanced insights through improved communication.I am eager to join a UX team integrated into the product development process. I am pursuing full-time positions in the Greater Boston area or with remote capabilities. I seek a role in a B2C or non-profit company with an established UXR team with opportunities for learning and growth under the guidance of experienced professionals. 2 ways to learn more or get in touch:1) Email me at clamp45@gmail.com2) View my resume at https://bit.ly/Cole-Lampman-ResumeMy Key Skills: Qualitative and quantitative research methods including: interviewing, usability testing, card sorts, tree tests, and surveys. Experience Design techniques including: journey mapping, prototyping, and wireframing.

Listed skills include Brand Management, Social Media Marketing, Team Leadership, Teamwork, and 25 others.