Cole Larson

Cole Larson Email and Phone Number

IT Team Lead of Technical Support @ Paycom
oklahoma city, oklahoma, united states
Cole Larson's Location
Edmond, Oklahoma, United States, United States
Cole Larson's Contact Details

Cole Larson personal email

n/a
About Cole Larson

Experienced System Administrator looking to expand and grow. With many years in the industry of Technology, I am open to any and all opportunities! I would love to find a wonderful company to learn from and grow with!

Cole Larson's Current Company Details
Paycom

Paycom

View
IT Team Lead of Technical Support
oklahoma city, oklahoma, united states
Website:
paycom.com
Employees:
3651
Cole Larson Work Experience Details
  • Paycom
    It Team Lead Of Technical Support
    Paycom Dec 2023 - Present
  • Paycom
    Technical Support Analyst Iii
    Paycom Oct 2022 - Dec 2023
    Oklahoma City, Oklahoma, United States
  • Paycom
    Technical Support Analyst Ii
    Paycom Nov 2021 - Oct 2022
    Oklahoma, United States
  • Paycom
    Technical Support Analyst
    Paycom Nov 2020 - Nov 2021
    Oklahoma City, Oklahoma, United States
  • Provalue.Net
    Support Technician
    Provalue.Net Sep 2020 - Nov 2020
    Stillwater, Oklahoma, United States
  • Interworks
    System Administrator
    Interworks May 2020 - Aug 2020
    Stillwater, Oklahoma, United States
    • Installing, configuring and maintain servers and networks;• Overseeing system performance and troubleshooting issues;• Creating a backup and safeguarding the data if there are any hindrances;• Performing system upgrades following new releases;• Maintaining internal documentation through Wiki;• Performing account setup;• Sustaining network integrity, server deployment, and security;• Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems
  • Interworks
    Information Technology Intern
    Interworks May 2019 - May 2020
    Stillwater, Oklahoma, United States
    • Supported colleagues with a variety of internal IT support tasks • Managed software and hardware updates across company machines/devices • Aided in development and maintenance of internal systems • Assisted with workstation set-up for new hires
  • Geek Squad
    Consultation Agent/ Advanced Repair Agent
    Geek Squad May 2018 - May 2019
    Stillwater, Oklahoma, United States
    • Positively engaged with the clients during the check-in and check-out process• Ask probing questions, listen and record details, and offer an accurate time estimate for next steps.• Monitored queues and provided status update to clients.• Clearly communicated with team members.• Helped drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.• Understood the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone.• Established and maintained consistent rhythms for timely follow-up and ensures deliverables were met or exceeded.• Partnered with other team members to ensure consistent and accurate documentation of customer requests and repairs.
  • Best Buy
    Sales Consultant
    Best Buy Sep 2014 - May 2018
    Oklahoma, United States
    • Maintained department merchandising and readiness to serve customers. • Helped drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to customer needs. • Engaged customers using selling skills to drive profitable growth and achieve both team and individual goals.• Built knowledge through ongoing learning and self-development to deliver an excellent customer shopping experience.• Utilized training tools to stay current on promotional initiatives and help execute profitable growth through critical business drive times.

Cole Larson Skills

Customer Experience Relationship Building Troubleshooting Consulting Customer Service

Cole Larson Education Details

Frequently Asked Questions about Cole Larson

What company does Cole Larson work for?

Cole Larson works for Paycom

What is Cole Larson's role at the current company?

Cole Larson's current role is IT Team Lead of Technical Support.

What is Cole Larson's email address?

Cole Larson's email address is co****@****ine.com

What schools did Cole Larson attend?

Cole Larson attended Oklahoma State University, Northern Oklahoma College, Booker T. Washington High School.

What skills is Cole Larson known for?

Cole Larson has skills like Customer Experience, Relationship Building, Troubleshooting, Consulting, Customer Service.

Who are Cole Larson's colleagues?

Cole Larson's colleagues are Tristian Tate, Quinyetta Cole, Darryl Tee, Kim Neal, Rachael Gannon, Cspo, Varsha Reddy, John Meese.

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