Mandy Cole Email & Phone Number

Texas, United States

Forney, Texas, United States

Forney, Texas, United States

Talty, Tx

Dallas-Fort Worth Metroplex

Worked as a Consultant for PWL (Pacific World Logistics, LLC) and oversaw the overall startup of the company. Made sure all filings were completed to operate an OTR trucking company safely and legally (Operating Authority, Insurance, IFTA, Truck Leasing, Driver Recruitment etc.)Set up a fuel card program with Comdata soon after switched over to EFS for better fuel rebatesEnsured all trucks that were leased had signed Lease Agreements as well as contracts Started up, trained, and enforced PWL’s Safety and Retention ProgramTrained drivers on proper use of ELD while making sure they understood DOT and HOS rules and regulationsSet PWL up with several brokers and solicited dedicated capacity with brokers such as CH Robinson, Nolan, Coyote and othersHit our first goal of 5 drivers and 50K in revenue just 3 weeks after inception by month 6 we were at 11 drivers averaging 85K per week while operating on a regional type setting.

Dallas, Texas

Responsible for sales growth, new client development and account management to meet company objectives for a Texas based staffing company with a strong focus in construction and light industrial industries.Responsible for hiring, and training both entry level and tenured sales professionals by providing direction in pursuing viable growth options and new client business acquisitions in the Houston and DFW markets. Plan, direct, and implement business initiatives, procedures, guidelines, and policies to increase productivity and effectiveness that promotes growth and success for employees.My leadership style has enabled me to build great business relationships with clients, staff and fellow team members.

Dallas/Fort Worth Area

Developed a fully operational and qualified staff for the Billing, Payroll, Collections, and SpecialServices departments by hiring and training employees according to established companyguidelines while providing solid direction and guidance to my staff. My role with the companybegan with one employee processing a little more than nine million dollars annually. Over the last 4 years our business grew by leaps and bounds, and resources were limited. By adding a weekly payroll department to handle temporary employee payroll, and employees to our billing department we rose to the challenge seamlessly.Managed accounts receivables and reconciled all factoring statements daily. Appliedpayments, accordingly, reconciled accounts, analyzed and reported financials to the COO andController.Managed Credit & Collections department of two and served as the advocate representing thedivision in internal and external groups.Decreased aging over 90 days from 33% to 6% with an average open AR of 4.5 million dollars.Reviewed aging reports weekly to determine the best course of action for clients when procedural efforts have been exhausted including filing liens, seeking advice from council and utilizing an outside collection agency when needed.Directly planed, implemented, managed and coordinated activities and deadlines for staff toensure quality administrative services to all departments. Conducted performance counselingand evaluations as needed, in accordance with company policy.Ensured the provision of high-quality customer service at all levels within the department. Itaught my team that everyone is a customer including the people we work with.

Dallas, Texas, United States

Co-owned and operated an OTR company managing all aspects of the business.Recruited, and on-boarded drivers according to DOT regulation and company policies.Managed fleet of driver that ran in 48 states.Enforced DOT compliance and safety regulations.Worked closely with shops such as Ryder and Penske to ensure truck / trailer service was in line with DOT rules and regulations andaccording to our contract.Established business relationships with various customers as well as brokers to develop new business opportunities.Responsible for all weekly payroll, accounts receivable and accounts payable for the company.Prepared RFP’s for upcoming and ongoing business contracts.

Manage daily operations of a ticking supply companyControl operating procedures such as production, printing, importing, shipping and receiving ofour productComply with local, state, and federal agencies to ensure compliance standards are metHands on experience in customer service to ensure satisfaction at every level in meeting clientneedsStrong background in sales, and collections with 30 plus accountsDaily bookkeeping using Quick Books such as accounts payable, receivable, billing, payroll,and bankingOperations Manager - Allied National Mattress, Dallas, Texas01/2003 - 07/2008Managed daily operations of a mattress manufacturing companyProvided complete direction over the HR department handling safety, employment, trainingand performance of drivers and warehouse employees.Hands on experience in customer service to ensure satisfaction at every level in meeting clientsneedsDaily bookkeeping using Quick Books such as accounts payable, receivable, billing, managedlabor hours, multi-state payroll, and banking