As an AE at Talkdesk, my job was to run the sales cycle from the initial call all the way through closing. In doing this I strategically worked with the SDR team, SE team, Channel Team, Professional Services, and the Customer Success team to ensure we were able to perform the best transition into welcoming new customers to Talkdesk.

Together with my Strategic Account Executive, I worked to target top enterprise-level companies nationally using internal grading criteria, the first being Fortune 100. I work with the executive level to identify crucial relationships and support to increase our win rate. Once we have developed a relationship with the customer, I continue to nurture and expand the use case into every possible department.As SDR Team Lead, I was involved with daily training and meetings with SDRs, creating outbound sequences, running weekly reports, holding 1:1's with peers on the team, and more.Hit quota 20/20 months while working as an SDR.

Outbound sales for the northeast region. Built new customer relationships through the largest sales vertical of Dental. Assisted in closing and all transactional facets within a 1:1 relationship with an Account Executive, as well as the team as a whole.

Ensured all ground, ocean, and air shipments arrived to doTERRA International offices in good condition with proper documents completed to clear markets customs. Dealt primarily with shipments into doTERRA's China and South American markets.