Cole Schulte Email & Phone Number

Houston, TX, US

• Improved the reporting accuracy of an international software implementation project by over 20% by analyzing raw data, modifying reporting logic, and resolving data quality issues
• Enhanced the project workflow for two client engagements through the development of Jira queries, interactive dashboards, and advanced excel reports highlighting key milestones and data discrepancies
• Designed L3 and End-to-End cross-functional process flows across business systems (AWS, MDM, SAP), outlining key integration points and program enhancements
• Collaborated with cross-functional teams to implement diverse testing methodologies and software objects, increasing operational efficiencies by 30% via automated integration testing
• Led client requirement gathering sessions and unified project execution across four engagements by developing comprehensive specification documents for software implementations, including ERDs, risk assessments.

Houston, Texas, United States

• Enhanced data integrity and accuracy for 5 business clients by using SQL queries to identify and resolve data anomalies and validate import file operations
• Boosted reporting efficiency by 60% by developing a Python-based background job for automated file generation, encryption, and transmission to insurance carriers, significantly enhancing data security
• Ensured system stability and security by validating updates for production systems through assessment of change reports, guaranteeing only authorized modifications were deployed to the live environment
• Customized client-specific benefit platforms by leveraging HTML to modify website attributes for tailored annual enrollment experiences

Houston, Texas, United States

• Promoted club rules and guidelines to members
• Motivated members to make health-conscious lifestyle choices on a recurring basis
• Created inventory accounts of amenities
• Maintained gym equipment and utilities to uphold positive standards
• Improved member experience by establishing a sense of community

Houston, Texas, United States

• Collected and inputted details into customer accounts, including payment information and personal data
• Answered service calls from members regarding billing or information discrepancies
• Encouraged customers to attend company provided events to enrich member experience
• Administered assistance to customers during guest check-in
• Alleviated conflicts from members to maintain club policies