Cole W. Brauner Email & Phone Number

Tacoma, Washington, United States

- Supported registration and maintenance of 10M+ taxpayer accounts by designing and implementing a critical tax system interface, drastically increasing operational efficiency.- Defined and led the development of a $1B+ payment file processing integration into the client system, collaborating with a third-party vendor to allow the successful posting of taxpayer dollars.- Accelerated project timelines by implementing Agile methodologies, including managing both technical and non-technical backlogs, sprint planning, and retrospectives, resulting in improved team productivity.- Led client meetings with senior government stakeholders to gather requirements, demonstrate progress, and secure approvals for key features, confirming the release met all client expectations.- Collaborated closely with development teams to provide guidance and oversee that tasks were completed in alignment with client expectations, both functionally and technically.

Washington Dc-Baltimore Area / Chicago / Denver

- Replaced two taxpayer-facing government websites with entirely new platforms, boosting operational efficiency and significantly reducing customer service calls.- Created and maintained product backlog throughout 3 successful releases, including running daily meetings with developers to ensure backlog tasks were meeting client expectations both functionally and technically.- Led meetings with over 100 government clients to gather requirements and define development tasks, cultivating strong trust through continuous communication across the project lifecycle.- Demonstrated development task functionality to clients throughout the release process, proactively identifying issues and ensuring transparency at each stage of development.- Supported end-user software knowledge retention with post-deployment desk-side training and workshops, with an emphasis on end-to-end regression and user acceptance testing (UAT).

Washington D.C. Metro Area

- Developed internal processing application for tax returns and payments as part of a client system replacement, ensuring effective functionality and seamless integration.- Configured software suite subject to frequent tax legislature changes by interfacing with client management and end-users on a continuous basis and adopting an agile software development life cycle.- Led client meetings to define development tasks and demonstrate completed features, guaranteeing alignment and progress throughout the development process.- Used VB.NET and SQL for application layer development needs.