Receptionist & Infection Control Coordinator
Fayetteville, North Carolina, United States
-Managed all front desk procedures to ensure proper office workflow including handling heavy phone and waiting room volumes, discussing treatment plans with patients, filling prescriptions, scheduling appointments, and more.-Brought forth a positive work ethic and a commitment to working collaboratively with office staff.-Developed infection prevention procedures based on evidence-based guidelines, regulations, and standards to ensure the dental office was up-to-date and following all guidelines made by the American Dental Association, the US Center for Disease Control and Prevention, and the Occupational Safety and Health Administration.-Created and maintained an infection control manual for internal use and informational materials for patient awareness, specifically related to COVID-19 rules and regulations.