Customer Success Manager
Current
Sep 2024 - Present
AeroLeads people directory · profile
Cole Kellogg Email & Phone Number
Customer Success Manager | 5 Years of Driving Client Growth & Satisfaction in SaaS
at
Workyard
2 work emails found
@ketiv.com
4 phones found area 219
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager | 5 Years of Driving Client Growth & Satisfaction in SaaS
Location
Altamonte Springs, Florida, United States
Company size
Who is Cole Kellogg? Overview
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Quick answer
Cole Kellogg is listed as Customer Success Manager | 5 Years of Driving Client Growth & Satisfaction in SaaS at Workyard, a company with 27 employees, based in Altamonte Springs, Florida, United States. AeroLeads shows a work email signal at ketiv.com, phone signal with area code 219, and a matched LinkedIn profile for Cole Kellogg.
Cole Kellogg previously worked as Customer Success Manager at Workyard and Customer Success Manager at Ketiv Technologies, Inc.. Cole Kellogg holds Bachelor Of Arts - Ba, Marketing/Marketing Management, General, 3.7 from Manchester University.
Company email context
Email format at Workyard
This section adds company-level context without repeating Cole Kellogg's masked contact details.
{first}{last}@ketiv.com
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AeroLeads found 2 current-domain work email signals for Cole Kellogg. Compare company email patterns before reaching out.
Profile bio
About Cole Kellogg
Customer Success Manager with 5+ years experience in building processes and procedures from the ground up in young CS teams. Built and implemented success plan frameworks and health scores that resulted in higher customer adoption and advocacy, as well as reduced churn and contraction to record lows. Increased renewal rates 15% in under 2 years. Experienced in expanding my accounts through upsell and cross-selling across our portfolio of software and services.
Listed skills include Social Media, Soccer, Teamwork, Sports, and 26 others.
Current workplace
Cole Kellogg's current company
Company context helps verify the profile and gives searchers a useful next step.
Workyard
10 roles
Cole Kellogg work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
- Managed a portfolio of 600+ clients totaling $6 Million in ARR- Consistently surpassed 92% renewal rate- Naturally uncovered over $500,000 in expansion opportunities in last twelve months- Maintained and improved customer relationships despite agency model switch in 2024- Ensured retention and satisfaction of clients through interdepartmental.
Nov 2021 - Aug 2024
Sports Information Director
- Plan, Produce, Shoot and Edit MVA Athletics and Marketing commercial video projects- Accountable for daily operations across multiple areas (fundraising, media relations) - Maintenance and design of MVASports.com – Montverde Academy’s athletics website- Develop and maintain media relationships with local and national organizations- Create press releases.
Apr 2020 - Nov 2021
Customer Support Representative
- Consistently led team in the following ZenDesk metrics: CSAT, average resolution time, ticket volume, and low ticket escalation- Provided operational support for customers in Zendesk via chat and email communications
Aug 2019 - Mar 2020
Customer Success Manager
- Transitioned massive customer base onto a SaaS subscription model.- Fully owned post-sale relationship from onboarding to renewal- Managed client onboarding processes, ensuring that expectations & goals were fully met.- Resolved support requests, and communicated trends with appropriate departments to prioritize and solve crucial issues- Developed new.
Sep 2017 - Aug 2019
Youth Soccer Specialist
- Played a large role in creating from scratch a ticketing strategy for youth soccer (large segment of MLS ticket buyers)- Created relationships on multiple levels, from parents and team managers to club presidents and league administrators- Achieved 2nd highest revenue generated among group AE's- Acted as a liaison between the club's business leadership.
Dec 2016 - Oct 2017
Group Sales Associate
- Achieved 125% of my annual sales quota- Top salesperson in Productivity in June/July 2016 (Calls + Emails Logged)- Top 5 in Revenue Generated from Group Sales in 2016- Highest performing non-salaried associate in Revenue Generated in 2016 (out of 12)- Highest outbound calls and talk time with 1400 and 36 hours during season ticket renewals (out of 14.
Feb 2016 - Nov 2016
Marketing Intern
May 2015 - Jan 2016
Business Development
Florida Cup
- Analyzed demographic and past ticket buyer data to influence local and digital marketing campaigns- Established relationships with various local accounts, from youth soccer clubs to businesses and schools- Assisted Director of Operations in various tasks
Nov 2016 - Dec 2016
Gameday And Ticket Sales Intern
Aug 2014 - Apr 2015
Team & coworkers
Colleagues at Workyard
Other employees you can reach at workyard.com. View company contacts for 27 employees →
YQ
Yesenia Quintana
Colleague at Workyard
Los Angeles, California, United States, United States
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PG
Parisa Gonzalez
Colleague at Workyard
Greater Sydney Area, Australia
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RB
Rigel Brillantes
Colleague at Workyard
Philippines, Philippines
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TN
Thanh Nhan Vu
Colleague at Workyard
Sydney, New South Wales, Australia, Australia
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LA
Luke A Firth
Colleague at Workyard
Darling Point, New South Wales, Australia, Australia
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AG
Alvin Goh
Colleague at Workyard
Sydney, New South Wales, Australia, Australia
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LP
Lino Pena
Colleague at Workyard
Long Beach, California, United States, United States
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JD
Joel Duran
Colleague at Workyard
San Marcos, California, United States, United States
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GU
Go Uenishi
Colleague at Workyard
Philippines, Philippines
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BB
Bill Brown
Colleague at Workyard
Phoenix, Arizona, United States, United States
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Yesenia Quintana
Colleague at Workyard
Los Angeles, California, United States, United States
View →
PG
Parisa Gonzalez
Colleague at Workyard
Greater Sydney Area, Australia
View →
RB
Rigel Brillantes
Colleague at Workyard
Philippines, Philippines
View →
TN
Thanh Nhan Vu
Colleague at Workyard
Sydney, New South Wales, Australia, Australia
View →
LA
Luke A Firth
Colleague at Workyard
Darling Point, New South Wales, Australia, Australia
View →
AG
Alvin Goh
Colleague at Workyard
Sydney, New South Wales, Australia, Australia
View →
LP
Lino Pena
Colleague at Workyard
Long Beach, California, United States, United States
View →
JD
Joel Duran
Colleague at Workyard
San Marcos, California, United States, United States
View →
GU
Go Uenishi
Colleague at Workyard
Philippines, Philippines
View →
BB
Bill Brown
Colleague at Workyard
Phoenix, Arizona, United States, United States
View →
2 education records
Cole Kellogg education
Bachelor Of Arts - Ba, Marketing/Marketing Management, General, 3.7
Bachelor Of Arts (B.A.), Marketing And Sport Management, Senior
FAQ
Frequently asked questions about Cole Kellogg
Quick answers generated from the profile data available on this page.
What company does Cole Kellogg work for?
Cole Kellogg works for Workyard.
What is Cole Kellogg's role at Workyard?
Cole Kellogg is listed as Customer Success Manager | 5 Years of Driving Client Growth & Satisfaction in SaaS at Workyard.
What is Cole Kellogg's email address?
AeroLeads has found 2 work email signals at @ketiv.com for Cole Kellogg at Workyard.
What is Cole Kellogg's phone number?
AeroLeads has found 4 phone signal(s) with area code 219 for Cole Kellogg at Workyard.
Where is Cole Kellogg based?
Cole Kellogg is based in Altamonte Springs, Florida, United States while working with Workyard.
What companies has Cole Kellogg worked for?
Cole Kellogg has worked for Workyard, Ketiv Technologies, Inc., Montverde Academy, Fanduel, and Trace.
Who are Cole Kellogg's colleagues at Workyard?
Cole Kellogg's colleagues at Workyard include Yesenia Quintana, Parisa Gonzalez, Rigel Brillantes, Thanh Nhan Vu, and Luke A Firth.
How can I contact Cole Kellogg?
You can use AeroLeads to view verified contact signals for Cole Kellogg at Workyard, including work email, phone, and LinkedIn data when available.
What schools did Cole Kellogg attend?
Cole Kellogg holds Bachelor Of Arts - Ba, Marketing/Marketing Management, General, 3.7 from Manchester University.
What skills is Cole Kellogg known for?
Cole Kellogg is listed with skills including Social Media, Soccer, Teamwork, Sports, Marketing, Event Planning, Sports Management, and Advertising.
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