Colette Rex Email & Phone Number

Dallas, Texas, United States

Richardson, Texas, United States

Omaha, Nebraska

Transition position supporting exit from EVP of Operations role and company.

Omaha, Nebraska

FINRA licenses 7, 9/10, 24, 27, 55, 63Managed a staff of 70 providing all areas of operational support for 80 correspondent firms. Defined, tested and implemented changes to address risk, increase productivity and decrease costs. Developed SLAs including the communication plan and reporting. Directed conversions for new correspondent firms, advisors and changes in operational service providers. Operations contact for regulatory and internal audits as well as SEC and FINRA inquiries and regulatory changes. Maintained strong relationships with Compliance, Risk, Legal, AML and IT.

Managed a staff of 41 over multiple locations that provide support for Financial Advisors. Handled daily operations approvals and escalated issues. Provided leadership as the firm moved toward total integration of the two firms. Conducted performance evaluations.

Six month contract position providing compliance services to a firm with an aggressive growth focus. Advising on policies and procedures regarding operations, supervisory and compliance procedures including anti-money laundering, CIP, KYC, account suitability, heightened supervision of sales personnel, email review, trade supervision, best execution, annual training programs, business continuity, and FINRA/SEC regulations. Filing SARs and 314a name searches.

Creating, monitoring and adjusting client portfolios as needed. Experienced and licensed contact with years of operations and compliance knowledge. Building a client practice as the operations and compliance expert in partnership with financial, marketing and sales professionals.

Managed a staff of 75 – 225 providing field support for all operational aspects of the broker dealer business... Defined, directed and implemented an imaging based solution including on-line new account and transfer process to provide enterprise wide availability of information in a paperless environment resulting in a 40% reduction in staff. Developed file-based transfer of documents to our clearing firm to eliminate the exchange of physical paper. Provided a business liaison for internal audit, compliance, NASD and SEC inquiries. Developed and reviewed all Working Supervisory Procedures. Ensure all BCP facilities were tested and updated with the most recent systems. Facilitated the conversion of new field representatives into the broker dealer by providing personalized conversion plans tailored to the representative’s specific book of business.

Account TransferManagerial Responsibilities: Managing a staff of fifty-five, processing 4500 Non ACAT transfers and 13,000 ACATS per week. Completed performance evaluations including career pathing, developed job descriptions to guide the personnel department in the screening of new employees, and addressed disciplinary issues when needed. Established performance standards as defined by our clients and measurements to ensure adherence to those requirements. Developed procedure and training manuals for internal associates and external clients.System Development Responsibilities: Designed directed and implemented a Non ACAT tracking and reporting system. Responsible for all aspects of system design, testing and implementation. Developed internal and external user documents and conducted all training. Developed an imaging system to redesign the account transfer process. The system design facilitated decision making through artificial intelligence built in Visual Basic and File Net. Interaction between the mainframe and LAN environments include document preparation guidelines, reject processing, automated re-submission of rejected transfers, correspondent notification, and performance measurements. The Imaging system also provides on-line faxing and a mass printing facility of transfer documents. Maintained the firm's ACAT mainframe/legacy system including regulatory changes mandated by the NSCC.

New Product Development and ImplementationManaged the development, testing, implementation and roll out of the firm's ACH, CPU to CPU wire transfer systems and Corporate Database project. Functioning as a liaison between the Systems and Cash Management Divisions to ensure product development was directed from a user focus.

Banking and Funds Reconciliation.Responsible for staff of ten, daily balancing of 350+ bank accounts, concentration of funds and disbursement funding. Interaction with 750 correspondent clients providing guidance in on-line processing of receipts and disbursements, including timely resolution of exception items. Maintained information security for correspondent on-line interface. Accountable for cost of funds calculations, applications and customer compensation. Maintained audit trails on all exception processing and suspense accounts. Reported service issues to the firm's processing banks and maintained bank relationships.

Directed staff of nine to finance the firm's obligations. Responsibilities included booking of all bank loans, letters of credit and daily swap activity, allocation of collateral positions for those bank obligations and reconciliation of 200 firm bank accounts. Accountable for all wire transfers and processing of checks issued and received. Researched and resolved all open items and inquiries. Reconciled and closed operating bank accounts due to the liquidation of the above corporation.

Responsible for staff of eight, reconciliation of all domestic and foreign bank accounts, including regulated and non-regulated commodity accounts. Evaluated firm financing options in stock loan, governments and all depositories for optimal use of the firm's cash position. Funded and reconciled 15C3-3 positions. Managed 750mm in letters of credit for securing stock loan positions and swap accounts. Controlled all wire transfers, checks issued and received.

Responsible for staff of twelve. Established security section and PIN procedures for asset management account product. Developed procedure manual for processing vendor and in-house systems used by back office and customer service staff. Conducted all training. Annual cost forecasting and monthly processing cost reconciliation for account base of 8500.

B.S., Business Management

Activities and Societies: Worked full time and completed my studies at night carrying a full time credit scheduleGraduated Magna Cum Laude

Education record

Education record

Education record

Education record

Education record