Colette Wall Email & Phone Number

Newbury, Berkshire

• Front Desk, responsible for meeting and greeting clients in a professional manner• Dealing with queries from clients or others who call into or telephone reception• Answering the telephone in a pleasant and professional manner and putting calls through to the appropriate person or taking messages I accordance with agreed procedure• Ensuring front of house is safe at all times, clean, tidy and all marketing and other materials are well stocked and appropriate• Photocopying… Show more • Front Desk, responsible for meeting and greeting clients in a professional manner• Dealing with queries from clients or others who call into or telephone reception• Answering the telephone in a pleasant and professional manner and putting calls through to the appropriate person or taking messages I accordance with agreed procedure• Ensuring front of house is safe at all times, clean, tidy and all marketing and other materials are well stocked and appropriate• Photocopying documents or ID for clients and certifying them with relevant stamps• Dealing with payments from clients and filling out relevant paperwork for the Finance Team for processing• Organising the booking of meeting rooms• Open, sort and distribute all incoming post, in accordance with current procedures• Collate and prepare all outgoing post and DX• Assisting with catering of meeting rooms with refreshments• Ordering stationery• Booking all holidays across the team of six receptionists• Providing cover to relevant offices during holiday periods• Organising and carrying out team meetings and minuting them• Providing Monthly Operations Report and reporting in Operations meetings with senior partner and senior management team• Mentoring and training of office apprentice• Implemented positive changes to help evolve and create consistency with customer service across all offices• Carrying out Workstation Assessments for all new joiners• Fire Warden• General administration as required by colleagues or Line Manager Show less

Newbury, Berkshire

PROMOTED from Receptionist• Generating new business for the company• Lots of telephone work, contacting prospects and selling advertising space. • Booking adverts, sizing and pricing them up. • Working for the Leisure department of the ‘Whats On’ section of the paper.

Newbury

• General reception duties• Booking Greetings, Memorials, Public Notices etc. • Dealing with telephone enquiries and transferring calls. • Sorting all post and organising all post for franking and sending out• Looking after five Sales Reps, Booking adverts and carrying out general administrative duties for them.

Kintbury

Worked in the Year 1 class as a Classroom Learning Support Assistant. • After one year I transferred to working with the Early Years Foundation Stage. • Delivering Food Technology lessons throughout the whole school to all year groups. • Completed various courses on childcare, predominantly focussing on Speech & Language and Special Educational Needs. • Was a key worker to 6 children each year, keeping records of their progress. • Continued observations on their… Show more Worked in the Year 1 class as a Classroom Learning Support Assistant. • After one year I transferred to working with the Early Years Foundation Stage. • Delivering Food Technology lessons throughout the whole school to all year groups. • Completed various courses on childcare, predominantly focussing on Speech & Language and Special Educational Needs. • Was a key worker to 6 children each year, keeping records of their progress. • Continued observations on their learning encompassing all areas of learning. • Writing up reports on their literacy and numeracy development and writing narratives on their involvement in play. • Provided full support to the class teacher• Liaising with parents on daily basis• Was a Special Educational Needs Governor for 4 years• Helped in training new members of staff to the class room• First Aid in Paediatrics, Dyslexia training, Deepening the Learning for the individual child through co-operative enquiry Show less

Boxford

Having taken a career break to be a full-time mum, I went to work in a pre-school as a childcare practitioner.• Took a Diploma in Childcare and Education Level 3 obtaining an overall Grade A• Completed various training courses in child development• Speech & Language• Sensory Motor skills• Letters and Sounds• First Aid Paediatric • Level 2 Award in Food Safety & Catering• Managing Children’s Behaviour• Positive Behaviour Part 1 & 2• Child Protection… Show more Having taken a career break to be a full-time mum, I went to work in a pre-school as a childcare practitioner.• Took a Diploma in Childcare and Education Level 3 obtaining an overall Grade A• Completed various training courses in child development• Speech & Language• Sensory Motor skills• Letters and Sounds• First Aid Paediatric • Level 2 Award in Food Safety & Catering• Managing Children’s Behaviour• Positive Behaviour Part 1 & 2• Child Protection Awareness• Communication Language and Literacy Development• Safeguarding and protecting Children• Fund Raising event organising• Completion of children’s profiles Show less

Secretarial Skills

Education record