Colette Wall Email and Phone Number
I am a reliable, motivated and enthusiastic person with a good knowledge of Customer Service/Administrative skills. I am focused on providing a first class customer experience and resolving any queries, complications or issues that may arise. I also possess good secretarial skills and have a lot of experience of office work.I have an excellent telephone manner and an enthusiastic approach combined with a genuine warmth and dedication to customer satisfaction and look to inspire confidence in the customer and among colleagues. I am hard working, self-reliant and can work on my own initiative or as part of a team.I am a good communicator and possess good organisational skills. Meeting people is very important to me and through working in customer service I feel I have achieved good people skills and an understanding of customer care.
Gardner Leader Llp
View- Website:
- gardner-leader.co.uk
- Employees:
- 111
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Office AdministratorGardner Leader Llp Aug 2015 - PresentNewbury, Berkshire• Front Desk, responsible for meeting and greeting clients in a professional manner• Dealing with queries from clients or others who call into or telephone reception• Answering the telephone in a pleasant and professional manner and putting calls through to the appropriate person or taking messages I accordance with agreed procedure• Ensuring front of house is safe at all times, clean, tidy and all marketing and other materials are well stocked and appropriate• Photocopying… Show more • Front Desk, responsible for meeting and greeting clients in a professional manner• Dealing with queries from clients or others who call into or telephone reception• Answering the telephone in a pleasant and professional manner and putting calls through to the appropriate person or taking messages I accordance with agreed procedure• Ensuring front of house is safe at all times, clean, tidy and all marketing and other materials are well stocked and appropriate• Photocopying documents or ID for clients and certifying them with relevant stamps• Dealing with payments from clients and filling out relevant paperwork for the Finance Team for processing• Organising the booking of meeting rooms• Open, sort and distribute all incoming post, in accordance with current procedures• Collate and prepare all outgoing post and DX• Assisting with catering of meeting rooms with refreshments• Ordering stationery• Booking all holidays across the team of six receptionists• Providing cover to relevant offices during holiday periods• Organising and carrying out team meetings and minuting them• Providing Monthly Operations Report and reporting in Operations meetings with senior partner and senior management team• Mentoring and training of office apprentice• Implemented positive changes to help evolve and create consistency with customer service across all offices• Carrying out Workstation Assessments for all new joiners• Fire Warden• General administration as required by colleagues or Line Manager Show less -
Sales RepresentativeNewbury News Limited Feb 2015 - Aug 2015Newbury, BerkshirePROMOTED from Receptionist• Generating new business for the company• Lots of telephone work, contacting prospects and selling advertising space. • Booking adverts, sizing and pricing them up. • Working for the Leisure department of the ‘Whats On’ section of the paper. -
Receptionist/Sales AdministratorNewbury News Limited Nov 2014 - Feb 2015Newbury• General reception duties• Booking Greetings, Memorials, Public Notices etc. • Dealing with telephone enquiries and transferring calls. • Sorting all post and organising all post for franking and sending out• Looking after five Sales Reps, Booking adverts and carrying out general administrative duties for them. -
Teaching AssistantKintbury St Mary'S Primary School Sep 2008 - Oct 2014KintburyWorked in the Year 1 class as a Classroom Learning Support Assistant. • After one year I transferred to working with the Early Years Foundation Stage. • Delivering Food Technology lessons throughout the whole school to all year groups. • Completed various courses on childcare, predominantly focussing on Speech & Language and Special Educational Needs. • Was a key worker to 6 children each year, keeping records of their progress. • Continued observations on their… Show more Worked in the Year 1 class as a Classroom Learning Support Assistant. • After one year I transferred to working with the Early Years Foundation Stage. • Delivering Food Technology lessons throughout the whole school to all year groups. • Completed various courses on childcare, predominantly focussing on Speech & Language and Special Educational Needs. • Was a key worker to 6 children each year, keeping records of their progress. • Continued observations on their learning encompassing all areas of learning. • Writing up reports on their literacy and numeracy development and writing narratives on their involvement in play. • Provided full support to the class teacher• Liaising with parents on daily basis• Was a Special Educational Needs Governor for 4 years• Helped in training new members of staff to the class room• First Aid in Paediatrics, Dyslexia training, Deepening the Learning for the individual child through co-operative enquiry Show less
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Childcare PractitionerTeddy Bears Preschool Sep 2005 - Sep 2008BoxfordHaving taken a career break to be a full-time mum, I went to work in a pre-school as a childcare practitioner.• Took a Diploma in Childcare and Education Level 3 obtaining an overall Grade A• Completed various training courses in child development• Speech & Language• Sensory Motor skills• Letters and Sounds• First Aid Paediatric • Level 2 Award in Food Safety & Catering• Managing Children’s Behaviour• Positive Behaviour Part 1 & 2• Child Protection… Show more Having taken a career break to be a full-time mum, I went to work in a pre-school as a childcare practitioner.• Took a Diploma in Childcare and Education Level 3 obtaining an overall Grade A• Completed various training courses in child development• Speech & Language• Sensory Motor skills• Letters and Sounds• First Aid Paediatric • Level 2 Award in Food Safety & Catering• Managing Children’s Behaviour• Positive Behaviour Part 1 & 2• Child Protection Awareness• Communication Language and Literacy Development• Safeguarding and protecting Children• Fund Raising event organising• Completion of children’s profiles Show less
Colette Wall Skills
Colette Wall Education Details
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City Vocational Technical College, KilkennySecretarial Skills -
St Brigid'S College
Frequently Asked Questions about Colette Wall
What company does Colette Wall work for?
Colette Wall works for Gardner Leader Llp
What is Colette Wall's role at the current company?
Colette Wall's current role is Office Administrator at Gardner Leader LLP.
What schools did Colette Wall attend?
Colette Wall attended City Vocational Technical College, Kilkenny, St Brigid's College.
What skills is Colette Wall known for?
Colette Wall has skills like Microsoft Office, Legal Assistance, Customer Service, Microsoft Word, Office Administration.
Who are Colette Wall's colleagues?
Colette Wall's colleagues are Joanna Hemsley, Katie Dyson, Michael Tombs, Sam Amor, Chris Dale, Simone Morais, Fiona Curnow.
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Colette Wall
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