Colette Trombley Email & Phone Number

Raleigh, North Carolina

• Work collaboratively across multiple agencies, programs, and departments within a complex system to evaluate the needs of participants and to coordinate detailed programs, events, and projects in various modalities to.
• Proficient in all functions of internal Learning Management System (LMS) including scheduling and tracking training classes, registering students, documenting completions, and ensuring data integrity
• Coordinate the logistics of training sessions and special events, including scheduling, securing venues, preparing materials and catering orders, providing onsite support, and inventory management
• Responsible for class participant communications, registrations, and post session evaluations to analyze training results to influence future training development
• Facilitate successful planning and delivery of the annual NCWorks Partnership Conference including event planning, venue collaboration, management of sponsors and exhibitors, review of purchasing and contracting.

Holly Springs, North Carolina

• Planned and taught technology lessons to 900 elementary age students
• Created website in a new platform and campus coordinator of website and Google Calendar
• CANVAS Learning Management System (LMS) administrator
• Responsible for software updates and inventory/maintenance of 500+ campus hardware devices

Holly Springs, North Carolina

• Provided instructional support and reviewed assessments of struggling students with classroom teacher to develop successful and customized teaching strategies
• Performed front office administrative duties for a school with 800 students and 90 staff members
• Coordinated school-wide volunteer database of parent volunteers
• Faculty Coordinator of Student Safety Patrol supervising 75 student members annually
• Yearbook Staff Advisor and Project Manager

Raleigh, North Carolina

• Developed marketing campaigns supporting technical curriculum
• Sales experience marketing multi-class packages to boost sales and revenues

Chapel Hill, North Carolina

• Managed operations, including network administration, for an office of 15 people
• Organized and maintained a real estate property management database
• Coordinated and tracked all sales agent payments and real estate transactions

Research Triangle Park, North Carolina

• Supervised all operation and administrative functions of office/technical education site
• Supported internal operations of Novell LANs for office and classroom use, which included application installation, upgrades, hardware configuration and workstation setup
• Served as company liaison and technical support representative for all independent instructors hired to teach software courses, as well as assisted instructors when necessary
• Planned and configured all required hardware and software for onsite training

Research Triangle Park, North Carolina

• Supervised operations of an office staffing over 20 employees
• Network administrator overseeing a Novell NetWare LAN and supported office hardware and software
• Managed Accounts Receivable function for entire company

Ithaca, New York

• Performed on-site software training and consulting services in the United States and Canada for both large and small scale clients in the education and healthcare industries
• Developed and tracked all phases of implementation with project team and senior management
• Provided telephone support to users, investigated, tested, and resolved software system problems