Product Specialist
Enera is a software development company focused on increasing efficiency in the areas of operations and emergency communication, providing emergency response solutions both as systems and as web services or SaaS. The product range consists of hardware and software, server- and web applications, APIs and APPS for Desktop, iOS and Android, smart panels, speakers, mobile and fixed GPS devices.As product specialist my responsibilities were to ensure and maintain a good relationship and… Show more Enera is a software development company focused on increasing efficiency in the areas of operations and emergency communication, providing emergency response solutions both as systems and as web services or SaaS. The product range consists of hardware and software, server- and web applications, APIs and APPS for Desktop, iOS and Android, smart panels, speakers, mobile and fixed GPS devices.As product specialist my responsibilities were to ensure and maintain a good relationship and excellent delivery of service to customers and partners (support and training, installation projects) around the world.Internally, I worked closely with the tech-team, often in projects under my own supervision (mediate requests and requirements, responsible for developing and automating QA-test) Moreover, I was involved with sales and marketing (throughout the customer journey) but also responsible for configuration, maintenance and customizations in CRM/CMS. Show less