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@co-operative.coop
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Colette Lord is listed as ICF Accredited (ACC) Coach at Colette Lord Coaching, based in Manchester Area, United Kingdom. AeroLeads shows a work email signal at co-operative.coop and a matched LinkedIn profile for Colette Lord.
Colette Lord previously worked as Leadership Programme Manager and Coach at Co-Op and Learning and Leadership Manager - Business Partner at Co-Op. Colette Lord holds Ilm Level 7 Executive Coach/Mentor, Lois Burton, Accredited Ilm Level 7 Coach from The University Of Manchester.
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As a freelance coach, I bring a wealth of experience to coaching by combining two decades of working with business leaders, teams and individuals across multiple sectors including Retail, Medical, Education and Charity. Over 20 years experience in Learning and Leadership Development and previous extensive experience in HR.My professional development includes, ILM level 7 Exec Coach, Member of the Association for Coaching (ACC), Accredited in Team Coaching Practice (ICF) and Member CIPD.My mission is to support individuals/groups to achieve a particular goal(s) and become the best version of themselves inside and outside of work/Uni/college/school etc. This could be a goal you want to aspire to or a challenging situation you want to face into. Despite what you may think, blocking feelings and ignoring obstacles just makes whatever stress you're feeling worse. You can’t leave unaddressed issues, feelings and emotions at the ‘office door’ and expect to be okay!My approach is to provide a safe space of uninterrupted focus, with a trusted thinking partner supporting you to identify any barriers and work through solutions using your upmost skills, gifts and talents that previously may have been unnoticed or unused. I combine the use of coaching techniques and tools coupled with the innate ability to provoke reflection and create the thinking space which is sometimes hard to find. I value a relaxed approach and convey fun and humour. .
Listed skills include Succession Planning, Performance Management, Management Development, Tupe, and 12 others.
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United Kingdom
I offer support in; Team/Group Coaching, 121 Coaching, Coaching Skills Workshops, CPD Bitesize Development Sessions and Coaching Supervision. In addition, I also offer support in HR and training/facilitation.
Manchester, United Kingdom
Responsible for strategically aligning and developing learning & development frameworks and programmes to support the growth and capability of colleagues to deliver the strategic ambition of UK’s largest Cooperative. o Led a ‘high potential’ programme across the Coop Group covering a number of different business areas. With 90% of delegates achieving a promotion (some into a completely new area of expertise) and achieving a 98% retention rate, significant reduction in external recruitment costs and maximising the option to share talent across pan Coop Groupo Coaching individuals and teams within the Coop and externally across sectors including; Medical, Education and Charity by supporting a transitional or transformational changeo Played a lead role in an award winning careers pathways framework for 17,000 colleagues. With 65% of internal talent securing a promotion verses 35% the prior year, resulted in a significant increase in engagement and career progressiono Led a programme across 12 logistics sites in England, Wales, Scotland and NI, providing 40 cohorts of line managers with the opportunity to develop ‘softer’ leadership skills in a very operational and diverse environmento Carried out a Coop Group wide strategic review of the effectiveness of transformational change. Completed an in-depth analysis of root causes and created a set of recommendations, principles and methodology to adopt into all future change initiatives
England & Wales
Responsible for contributing to the development and implementation of the Learning and Development strategy across 500+ retail stores, support centre and logistics sites by supporting business wide initiatives and transformation programmes. Leading a team of Training Managers and Leadership Facilitators and partnering the Divisional Managing Director.
England
Responsible for developing and delivering a strategically aligned people plan covering 500+ retail stores with a turnover of £5m and supporting business wide initiatives and transformation programmes to over 15,000 colleagues. Leading a team of 2 HR Business Partners and 6 Learning and Leadership Facilitators and partnering a Regional Sales Director.
North West England
Leading the design and delivery of a Management Development framework for 2000 managers. From scoping through to the subsequent set up of; behavioural competencies, assessment and selection process, talent review process and design of development programmes. Introduced a fast track development programme for new mangers which resulted in a reduction in labour turnover of over 30% in the first 12 months and improved competence levels significantly. Proud finalist and runner up in the National Training Awards 2002
Manchester
Seconded to the marketing team to lead a key strategic customer service initiative. Working alongside an external marketing consultant, programme managed the procurement, design and implementation of an initiative to 15,000 colleagues, resulting in customer satisfaction scores increasing from 78% to 85%
Warrington
Business partnering the Operational Director, responsible for learning and development plan and managing the annual budget to support the achievement of the operational strategy of 500 coffee shops and post offices
North West England
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Colette Lord works for Colette Lord Coaching.
Colette Lord is listed as ICF Accredited (ACC) Coach at Colette Lord Coaching.
AeroLeads has found 1 work email signal at @co-operative.coop for Colette Lord at Colette Lord Coaching.
Colette Lord is based in Manchester Area, United Kingdom while working with Colette Lord Coaching.
Colette Lord has worked for Colette Lord Coaching, Co-Op, United Coop, United Norwest Co Op, and Norwest Coop.
You can use AeroLeads to view verified contact signals for Colette Lord at Colette Lord Coaching, including work email, phone, and LinkedIn data when available.
Colette Lord holds Ilm Level 7 Executive Coach/Mentor, Lois Burton, Accredited Ilm Level 7 Coach from The University Of Manchester.
Colette Lord is listed with skills including Succession Planning, Performance Management, Management Development, Tupe, Employee Engagement, Training Delivery, Recruiting, and Coaching.
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